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Transitioning to User-Centric IT: Rolling Out Google Chromebooks to Replace PCs in a 100,000-User Organization

IDC Opinion
In This Study
Situation Overview
Associating the User Experience with the Underlying Infrastructure
Network Connectivity
A Clearly Mapped Out VDI Strategy
Other Areas to Think About
Device Concerns
Security and Data Privacy
Future Outlook
Essential Guidance
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Related Research
Synopsis
Figure: Understanding Your User Segmentation Approach

Transitioning to User-Centric IT: Rolling Out Google Chromebooks to Replace PCs in a 100,000-User Organization

This IDC study assesses the impact of rolling out Google Chromebooks to replace corporate-liable PCs for approximately 100,000 users in a large and complex enterprise. It focuses on the implications in terms of user experience and collaboration, security challenges, device concerns, the underlying infrastructure, and the broader application landscape. As a background to this study, IDC recently worked with a large European multinational organization that was in the process of going through a project along these lines and requested for IDC to investigate the potential impact of this type of rollout.

"The decision to move to Google Chromebooks for a large-scale enterprise has clear potential benefits, particularly in terms of cost. More importantly, this type of shift opens up an opportunity to redefine the IT environments to deliver a different type of user-centric IT," said Philip Carter, VP of Enterprise Infrastructure and Software research at IDC Europe. "However, IT professionals need to ensure that they deal with end-user change management, potential security challenges, device concerns, the underlying infrastructure, and the application landscape implications in order to make this type of project truly successful."


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