Technology Outsourcing: From Converging Markets to Concentration into Pure-Play Cloud Service ProvidersThis IDC Market Perspective discusses how technology outsourcing services markets are converging to what IDC refers to as managed cloud services."The technology outsourcing services markets are undergoing a fundamental shift to a new consumption and delivery model, referred to as managed cloud services, in which these markets are converging into a common set of delivery capabilities that are increasingly competing with hyperscalers (e.g., AWS, Google, Azure, and Alibaba)," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require managed SPs to go to market with workload-centric managed cloud services, drive differentiation using unique capabilities, consider a distinct business unit for cloud, understand total risk and risk tolerance, develop a long-term road map of transformation, and define the 'end state' and structure of a pure-play cloud provider."
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