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IT Talent: Essential Qualities and Skills of the 3rd Platform CIO

IT Talent: Essential Qualities and Skills of the 3rd Platform CIO

This IDC study describes the qualities needed by a CIO who wants to succeed in the era of 3rd Platform technology-driven transformation. It also contains frameworks that enable CIOs to identify and prioritize needed skills in the context of what their businesses and IT organizations are trying to achieve. The qualities and skills that have made CIOs successful in the past — discipline, control, project management, operations management, change control, and process improvement — are still necessary but are no longer sufficient in the era of IDC's 3rd Platform. CIOs have to learn and develop new qualities and skills to survive or, better yet, thrive in the new era.

In this study, we define six qualities that IDC believes are vital to CIO success: entrepreneurship, innovation, collaboration, empathy, influence, and transformation. However, there is also a long list of new skills and abilities that could potentially be added to the CIO's toolkit. So, how does a CIO decide where to focus? IDC believes that, rather than attempting to tackle a long list of new skills, CIOs should use a more pragmatic contextualized approach based on the characteristics of the business and what it wants and needs to achieve and the characteristics of the IT organization and what it wants and needs to achieve to support the business.

"Many CIOs are facing a pivotal moment in their careers. The path forward is not like the one already trod and will require a substantive amount of learning and change," says Marc Strohlein, adjunct research advisor for IDC's Research Network.

Please Note: Extended description available upon request.

IDC Opinion
In This Study
IT Executive Program Research Agenda
Situation Overview
Crossing the Chasm: The Changing World of the CIO
Six Core Qualities of the 3rd Platform CIO
A Contextual Approach to Building the Right Skills and Qualities
Building and Honing Qualities and Skills
Future Outlook
Essential Guidance
Learn More
Related Research
Table: Attributes and Relevant Skills
Table: IT Services Layers and CIO Qualities and Skills
Figure: IT Executive Program Research Agenda Themes

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