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Shopware Community Day 2025: Advancing Agentic AI, B2B Commerce, and Ecosystem Collaboration

Publisher IDC
Published Oct 15, 2025
Length 5 Pages
SKU # IDC20481057

Description

This IDC Market Note discusses the main takeaways from Shopware’s Community Day held in September 2025. It also outlines key strategy and product updates and provides IDC's analysis of Shopware’s ongoing initiatives and announcements from the event."Discussions at Shopware’s Community Day underscored the importance of coupling automation through agentic AI with transparency and merchant oversight to address practical adoption barriers. As B2B commerce increasingly incorporates autonomous AI, ensuring clear governance and control mechanisms remains central to industry acceptance and operational reliability. In this regard, there are significant opportunities to collaborate across the ecosystem to drive joint innovation and develop shared standards that support responsible AI adoption." — Mark Casidsid, senior research analyst, AI-enabled business commerce, partner relationship, and ecosystem management, IDC.

Table of Contents

5 Pages

Executive Snapshot

In This Market Note

Agentic AI as a Strategic Foundation

Ecosystem Collaboration for AI Governance

Continued Focus on B2B Commerce

Adaptation to AI-Mediated Purchasing Channels

Integration and Orchestration Enhancements

Expansion in North America

IDC's Point of View

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