ServiceMax Enhances Capabilities in Service Execution Management with the Acquisition of Zinc
This IDC Market Note provides an analysis of the impact that ServiceMax's acquisition of Zinc will have on the service life-cycle management (SLM) space. SLM is no longer a result of equipment or products being sold, and technology vendors must enable manufacturers with the tools to collaborate, proactively support, and resolve issues in real time. Not having the right answer at a technician's fingertips is not acceptable in this digital and customer-centric age.
Please Note: Extended description available upon request.
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.Download eBook