Top 10 Service Provider Market Shares in Europe, 2017

Top 10 Service Provider Market Shares in Europe, 2017

This IDC study analyzes the 2017 revenues of the 10 largest IT services vendors and compares them against market trends. Furthermore, the study looks at the top 10 vendors' market shares in the total IT services market as well as in project-oriented services, managed services, and support services (including IT education and training)."The spin-merger of Hewlett Packard Enterprise (HPE) Enterprise Services and CSC created a new top 5 player in Western Europe with an IT services revenue of $6.2 billion, pushing Deloitte down to 11th position," said Arun Dani, senior research analyst, IDC European Services. "The top 10 IT services vendors that invested strongly in DX capabilities and with a large share of project services performed better than the average in 2017, whereas vendors with high activity in the declining complex IT outsourcing services market continued to perform poorly and see growth offset by declines in outsourcing."

IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Project-Oriented Services
Managed Services
Support Services
Who Shaped the Year
Market Context
Significant Market Developments
Expanding Digital Capabilities Through Acquisitions
India-Based Vendors Continued to Outperform Top 10 Providers but Saw a Slowdown in Growth
Focus on Transformation of Customer Experience Leads Vendors to Open Customer Innovation Centers
Impact of Exchange Rates
Market Definition
IT Services Categories
Taxonomy Changes

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