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Market Perspective: Fit for Use and Fit for Purpose in a Virtual Client Context

Publisher IDC
Published Mar 25, 2024
Length 5 Pages
SKU # IDC18658458

Description

Market Perspective: Fit for Use and Fit for Purpose in a Virtual Client Context


IT conversations are overloaded with discussions of technical debt, an imprecise term that obscures whether a system is overburdened, balanced, or overinvested. Using the concepts of fit for use and fit for purpose, an IT executive can make a more precise mapping of the company's digital estate and for a supplier to have a more focused, impactful conversation about where its platform fits into the executive's digital estate."For some reason, in conversation after conversation, IT executives seem to think that everything a year old is technical debt, something to be replaced as soon as possible," says Shannon Kalvar, research director, IDC. Kalvar adds, "This is not a helpful way to think about the complex system we call IT. Instead, we need to assess how well different aspects of the system of systems are doing in terms of their fit for use and fit for purpose compared with how expensive it is to retore or maintain those systems in the future."

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
New Market Developments and Dynamics
What Is Operations?
The Concept of Fit
The Four Costs of Fit — A Definition of Technical Debt
Advice for the Technology Supplier
Navigating the Technical Debt Conversation
Optimal Balance Between Scenarios
Learn More
Related Research
Synopsis

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