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Peer Perspective: CIO Research Advisory Board — Agentic AI and the Emergence of Digital Labor

Publisher IDC
Published Dec 23, 2025
Length 6 Pages
SKU # IDC20676921

Description

This IDC Perspective discusses how agentic AI and the emergence of digital labor challenge traditional business models. 2025 has been turbulent for white-collar workers, with headlines dominated by layoffs even as markets hit record highs driven by AI investments. While executives are all in on AI, its impact on work remains a critical question. To explore this, we met with IDC's CIO Research Advisory Board to review the latest research and gather feedback."As organizations move from experimenting with agentic AI to operationalizing and scaling it, the C-suite will increasingly rely on CIOs to enable the future of work, integrating both humans and AI agents." — Teodora Snoddy, research manager, C-Suite Tech Agenda, IDC

Table of Contents

6 Pages

Executive Snapshot

Situation Overview

Number 1: AI Agents Are Software

Number 2: Agentic AI Changes the Employee Life Cycle

The Traditional Employee Life Cycle

The Agentic-Enabled Employee Life Cycle

Number 3: Traditional Skills Development Must Evolve to Support Agentic-Enabled Business Models

Key Takeaways from the Discussion

Advice for the Technology Buyer

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Related Research

Synopsis

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