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NTT DATA Horizons Innovation Summit and Analyst Forum: AI-First, Full-Stack Digital Services Transformation

Publisher IDC
Published Mar 27, 2026
Length 10 Pages
SKU # IDC21046749

Description

This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice from NTT DATA's Analyst Forum held February 5–6, 2026, in Frisco, Texas. It summarizes several keynote and presentation sessions where IDC heard from multiple speakers. The event started with keynotes from CEO Abhijit Dubey, who provided an overview session on NTT DATA and its AI strategy, and was complemented with a series of in-depth sessions led by NTT DATA executives and client representatives."AI is advancing fast and, in many cases, faster than enterprises can adapt. As enterprises grapple with the pace of technology change, IDC sees opportunities for service providers to help organizations transform and adopt AI. While opportunities will likely emerge and potential for new services growth is high, IDC sees disruption affecting how service providers will deliver as well as how they'll need to adapt. Providers will not only need to devise ways to harness and operationalize AI to enhance productivity but also do so without sacrificing growth at the expense of traditional services," explains Pete Marston, senior research director, Worldwide Intelligent Application Services at IDC.

Table of Contents

10 Pages

Executive Snapshot

Key takeaways

New Market Developments and Dynamics

Full-stack technology consulting for the convergence of IT and connectivity

Advancing full-stack, AI-first digital business services

NTT DATA's execution‑oriented consulting model and market differentiators

Providing full-stack, integrated managed cloud services

Security services

Reenergized importance of modern AI infrastructure

Leveraging agentic AI to modernize enterprise applications

Building technology, data, and workforce foundations for agentic business services

If it doesn't create ROI, it's not sustainability

Industry and vertical focus: Financial services

Advice for the Services Provider

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