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Maximizing IT Productivity: A Systematic Approach

Maximizing IT Productivity: A Systematic Approach

This IDC study, written for CIOs, senior IT leaders, business architects, and others responsible for organizational productivity, provides an IT-centric view of the productivity enhancement concepts in Productivity Driven Success: Hidden Secrets of Organizational Efficiency by Eric Bloom. It describes the productivity pyramid, which is both a guideline to assess organizational productivity maturity and a seven-step framework to enhance IT productivity. This study explores a broadened definition of IT productivity and outlines the concept of productivity reinvestment and the fallacy of productivity measurement. It outlines seven actionable steps to build a sustainable productivity program within IT — providing time, money, and resources that can be harvested and directed toward other IT initiatives. Once IT leaders have employed this process to enhance IT's efficiency, this knowledge can be leveraged to enhance the efficiency of the larger organization.

As global competition continues to intensify, companies with high levels of organizational efficiency will, over time, weed out less efficient, less innovative, higher-cost competitors. IT is in the unique position to not only enhance its own efficiency but also help enhance the efficiency of the organization it serves, thus helping ensure the organization's future survival and success. — Eric Bloom, adjunct analyst with IDC's Research Network


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