IDC PlanScape: Increasing Workforce Diversity in IT
This IDC study provides practical advice for IT executives coping with staffing shortages in their organizations resulting from the enormous talent management stress around the globe. Traditional approaches to recruitment, retention, and promotion are no longer sufficient to fill the ever-increasing needs for skilled employees who can work effectively in a global digital marketplace. To effectively address this workforce gap, organizations must apply a systematic and holistic approach that significantly improves workforce diversity. This study is complemented by Inclusion in the IT Organization: Recruit, Hire, and Retain Diverse Employees."This document applies the DMAIC model from the American Society for Quality — which is already familiar to many IT organizations — to implementing a diversity and inclusion strategy," says Damon Carter, adjunct analyst with IDC's IT Executive Programs (IEP). "This study will serve as a road map to IT executives who want to implement a successful, robust, and dynamic business strategy that continuously delivers value through the thoughtful diversification of the IT workforce at all levels of the organization."
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