
IDC PeerScape: Practices for Managing Safe AI
Description
This IDC PeerScape explores how some organizations are educating employees, vendors, and partners on what safe AI is all about, why it's important, and how to maintain successful safe AI practices in a constantly evolving AI landscape."It is well understood that AI makes frequent errors — or 'hallucinations' — due to inaccurate, misleading, or incomplete data," says David Weldon, research adjunct in IDC's IT Executive Programs (IEP). "Because AI has little ability to distinguish good data from bad, it can be difficult for businesses and citizens alike to feel such lapses might not do genuine harm to people or organizations. That is where safe AI comes into play, enabling workers and organizations to place trust and confidence in their AI investments."
Table of Contents
14 Pages
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Provide Training to Help Staff Understand AI's Capabilities and Limitations, and Ensure AI Vendors Meet Standards for Data Privacy, Security, and Ethical Use
Challenge
Examples
Fox Rothschild
Carnegie Mellon University
Z/Yen Group
Guidance
Practice 2: Take a Proactive and Structured Approach to AI Adoption That Ties Ethical Considerations to Business Gains
Challenge
Examples
Fox Rothschild
Carnegie Mellon University
Z/Yen Group
Guidance
Practice 3: Invest in AI Tools and Practices That Enhance Explainability and Documentation to Aid in Building Understanding and Confidence
Challenge
Examples
Fox Rothschild
Carnegie Mellon University
Z/Yen Group
Guidance
Practice 4: Test and Evaluate AI Systems Regularly for Compliance, Bias, and Security Vulnerabilities
Challenge
Examples
Fox Rothschild
Carnegie Mellon University
Z/Yen Group
Guidance
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