IDC PeerScape: Practices to Become a Digitally Resilient Small and Medium-Sized Business in Asia/Pacific

IDC PeerScape: Practices to Become a Digitally Resilient Small and Medium-Sized Business in Asia/Pacific

This IDC PeerScape features the five Digital SMB masteries and examples of Asia/Pacific SMBs that applied these masteries in their organizations. "As the region's economies pave a slow and varied path to recovery, Asia/Pacific SMBs continuously struggle with keeping their businesses afloat. With the COVID-19 pandemic greatly changing consumer spending behavior, SMBs that have started to embrace digital technologies to remain operational and reach wider audiences have fared better in this global crisis. IDC believes that SMBs possess the ability to quickly change and adapt. However, for SMBs to overcome market uncertainties and thrive, they must build digital resiliency allowing them to sustain their business in future disruptions," said Daniel-Zoe Jimenez, associate VP and head of digital transformation (DX) and SMB research, IDC Asia/Pacific.

Please Note: Extended description available upon request.


IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Align Your Business Goals and Technology Investments to the Evolving Marketplace — Develop an Innovation Culture Focused on Agile Change
Challenge
Example
Guidance
Practice 2: Gain Real-Time Financial Data Access for a Clear Business Performance View
Challenge
Examples
Guidance
Practice 3: Leverage Data to Create Responsive Customer Experiences
Challenge
Examples
Guidance
Practice 4: Develop Agile Processes Through Continuous Automation While Focusing on Cost Reduction and Increasing Productivity
Challenge
Examples
Guidance
Practice 5: Establish a Dynamic Partner Ecosystem — With Other SMBs, Online Platforms, and Large Enterprises — to Augment Your Reach and Capabilities
Challenge
Examples
Guidance

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