IDC PeerScape: Practices for Creating Data-Driven IT Organizations
This IDC study helps CIOs identify opportunities for creating data-driven IT organizations."To create a data-driven IT organization, start by creating or acquiring data exploration and management platforms, forming cross-functional teams of data and analytics and IT operations specialists, and rationalizing data," says Marc Strohlein, adjunct analyst with IDC's IT Executive Programs (IEP).
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: Build a Foundation of Data, Platforms, and Expertise to Enable Data-Driven IT
- Challenge
- Examples
- Guidance
- Practice 2: Use Operational Data and Advanced Analytics to Manage Rapidly Scaling, Complex Environments
- Challenge
- Example
- Guidance
- Practice 3: Measure IT Performance with Metrics and Data That Business Leaders Understand
- Challenge
- Example
- Guidance
- Practice 4: Use Data, Text Analytics, and AI to Assist Help Desk Administrators
- Challenge
- Examples
- Guidance
- Learn more
- Related Research
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