This IDC PeerScape examines best practices for moving from a project to a product mindset toward the goal of creating more flexibility, continuous iterative improvements, reduced cycle time, greater user satisfaction, and potentially lower costs in the process. "Organizations looking for a way to adapt quickly to customer feedback and keep pace with technology and market shifts should strongly consider adopting a product mindset," said Karen D. Schwartz, adjunct research analyst for IDC's IT Executive Programs (IEP). "However, this isn't a 'lift and shift' task. It requires real adjustments in processes, organizational culture and mindset, and roles."
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Evaluate the Trade-Offs
Challenge
Examples
Pathward
Texas Mutual
Discover
Guidance
Practice 2: People and Culture Should Lead the Way
Challenge
Examples
Pathward
Texas Mutual
Discover
Guidance
Practice 3: Expect to Change Technical Processes to Accommodate Product-Led Thinking
Challenge
Examples
Pathward
Texas Mutual
Discover
Guidance
Practice 4: Align Metrics to Product Goals
Challenge
Examples
Pathward
Texas Mutual
Discover
Guidance
Research Assistance
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