
IDC PeerScape: AI-Fueled, Data-Driven Retailing Practices to Optimize Retail Success
Description
This IDC PeerScape looks at how leading retail brands have overcome common data challenges to be able to leverage data and AI to significantly improve business outcomes."Retailers already possess the powerful resource of mountains of retail data, but many lack the capability to fully leverage their data's value. By modernizing data infrastructure to become AI-fueled, data-driven retailers, they can quickly gain significant benefits including increased agility to respond more quickly to changing customer trends and market conditions, and drive greater sales, profitability, and competitive differentiation," said Margot Juros, research director, IDC Retail Insights.
Table of Contents
7 Pages
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Modernize Data Infrastructure to Leverage Unified, Real-Time Data and AI to Boost Retail Agility and Efficiency
Challenge
Example
Guidance
Practice 2: Use GenAI to Uncover Valuable New Insights from Existing, Unleveraged Retail Data
Challenge
Examples
Tapestry
adidas
Guidance
Practice 3: Unify Customer Data from All Channels to Deliver Seamless Omni-Channel Shopping Experiences Today's Customers Expect
Challenge
Example
Guidance
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