IDC MaturityScape: IT Measurement 1.0
This IDC MaturityScape for IT measurement positions a framework for IT and LOB executives to better understand the maturity of their metrics for their IT "business" or technology functions. It describes the stages of process maturity and the dimensions and sub-dimensions that can advance an IT organization toward an optimized position. In addition, this MaturityScape offers high-level guidance that help any IT or LOB executive/manager migrate through the stages to an advanced maturity level of capturing, measuring, analyzing, and reporting those metrics of IT services critical to achieving business outcomes that are prioritized by the enterprise.This study focuses on strategy and governance, services transformation, and enterprise IT transformation."The acceleration of 3rd Platform dictated by the demands of digital transformation has permanently changed the rules for IT measurement," stated Bill Keyworth, vice president of Research for IDC. "Essentially, digital transformation requires measurement of IT's effectiveness in achieving the enterprises' business outcomes."
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