IDC MaturityScape Benchmark: Content-Centric Workflow in the United States, 2018
This IDC study presents the results of IDC's 2018 Content-Centric Workflow MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: Content-Centric Workflow 1.0 (IDC #US41904417, December 2017). Together, they provide a comprehensive overview of IDC's content-centric workflow maturity model. This document enables organizations to:Assess the current state and readiness of their content-centric workflow infrastructure, policies, and procedures to support digital transformation initiativesBenchmark content-centric workflow maturity against the maturity level of peersUncover maturity gaps and identify areas in need of improvement to support content-centric workflow best practices"Digital transformation initiatives are driving organizations to change the way that they approach, architect, and manage business-critical content-centric workflows. They must evaluate the policies, stakeholders, processes, and technologies deployed to optimize resources, ensure security and compliance, and leverage content for the greatest business value," said Holly Muscolino, research vice president, Content Technologies and Document Workflow at IDC.
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