This IDC study presents the results of IDC's 2025 MaturityScape Benchmark AI Survey to help guide organizations on their AI maturity journey."Healthcare continues to grapple with AI maturity as enhanced focus is placed on strategy, people, and technology as the driving forces behind an AI-fueled organization," said Jennifer Eaton, research director, Value-Based Healthcare Digital Strategies. "While the majority of healthcare is currently in stage 2 of this journey, focused on AI governance and road map development, it's encouraging to see a little over a third already in stage 3, which focuses on driving productivity gains and the emergence of AI agents."
IDC MaturityScape Benchmark Figure
Executive Summary
Analysis of AI-Fueled Healthcare Organization Maturity Benchmark Data
Stages of the AI-Fueled Healthcare Organization Maturity Framework
Ad Hoc — AI Scramble
Description
Business Outcome
Opportunistic — AI Pivot
Description
Business Outcome
Repeatable — AI Alignment
Description
Business Outcome
Managed — AI Transform
Description
Business Outcome
Optimized — AI-Fueled Organization
Description
Business Outcome
Dimensions of the AI-Fueled Healthcare Organization Maturity Framework
Survey Findings: Maturity Distribution Across Dimensions
Overall
Strategy
People
Technology
Evaluating AI-Fueled Healthcare Organization Maturity: Survivors and Thrivers
Survey Findings: Comparison of Survivors and Thrivers
Advice for Technology Buyers
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Related Research
Appendix
Methodology
Survey Respondent Segmentation
Research Assistance
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
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