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IDC Assessment: UiPath Task Mining

Publisher IDC
Published Sep 06, 2023
Length 15 Pages
SKU # IDC18180722

Description

IDC Assessment: UiPath Task Mining


This IDC Perspective assesses the capabilities of UiPath Task Mining. In 2020, UiPath introduced Task Mining and currently offers two experiences: Assisted Task Mining and Unassisted Task Mining that are designed for different use cases. Assisted Task Mining is designed for users to capture named tasks to learn, document, and produce statistics about each task and that task's variations across the group of users performing the same task. This can be used by a team working to automate their work, a business team working on citizen automation projects, and by a process mining team to request capturing a manual task as part of a larger process improvement effort. "Across the teams that adopt task mining, the features they need vary. UiPath's approach to delivering task mining experiences is aimed at aligning features with specific needs of each group," according to Maureen Fleming, program vice president in IDC's AI and Automation Research Practice. "For example, automation COEs need to process volumes of interaction data to rapidly identify automation opportunities, business teams need to understand whether the tasks they work on can be automated, and process mining teams want to understand why a task is causing inefficiency."

Please Note: Extended description available upon request.

Table of Contents

15 Pages
Executive Snapshot
Situation Overview
UiPath Task Mining Capabilities
Task Recording
Assisted Task Mining Design Studio for Documentation and Improvement Design
Task Mining Web Application
Process Mining
UiPath Automation Hub
Key Features of UiPath Task Mining
Stage 1: Prepare
Configure Policies and Templates
Test Runs
Stage 2: Capture
Data Preparation
Stage 3: Discover
Task Identification
Task Analysis
As-Is Documentation
Stage 4: Improve
Simulations and What-If Analysis
Improvement Assessment
Improvement Options
ROI Assessment
Improvement Design
Stage 6: Measure
Advice for the Technology Buyer
Strengths and Challenges
Key Strengths
Key Challenges
Considering UiPath Task Mining
Learn More
Related Research
Synopsis

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