European Datacenter Life-Cycle Services Forecast, 2015–2019
To make the most of the opportunities in the datacenter services market, service providers need to focus on their skills as transformation enablers and understand how they can help their clients drive business value within their organizations. An important aspect of the skill set is service integration, as providers will need to work together to provide all the components of a modern IT infrastructure. "Growth in the market for traditional infrastructure–focused IT outsourcing will die off over the next five years," said Jamie Snowdon, research director, IDC European Services. "To be effective in datacenter services, outsourcers will need to be more flexible, becoming the orchestrators of a broad range of services delivered from multiple partners and providers."
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