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Enterprise Asset Management and IT Asset Management Convergence Reflects More Integrated Offerings

Publisher IDC
Published Feb 05, 2026
Length 8 Pages
SKU # IDC20844935

Description

This IDC Market Perspective discusses the evolution of EAM, ITAM, and ITSM; distinctions among them; areas of convergence; and vendors that offer integrated solutions for both enterprise and IT asset management. Technology developments are bringing enterprise asset management and IT asset and service management together for tech support processes and insights that can lead to improved planning and budgeting. These developments lead to increased complexity and also new opportunities for customers and vendors. The integration of AI tools may help accelerate this trend."Enterprise and IT asset management as well as IT service management, are coalescing in the enterprise to provide insights that lead to improved resource allocation and financial outcomes. And though it can increase complexity in the short run, this process reflects the long-term trend toward OT/IT technology convergence as operational and IT personnel increasingly work together to optimize workflows throughout the enterprise," says Brian O'Rourke, research manager, Enterprise Asset Management and Smart Facilities, IDC.

Table of Contents

8 Pages

Executive Snapshot

Key takeaways

Recommended actions

New Market Developments and Dynamics

Introduction

Industry dynamics

Evolution of enterprise asset management

Evolution of IT asset management

Fundamental differences between EAM and ITAM

Areas of convergence between EAM, ITAM, and ITSM

Scenarios/use cases

Vendor examples

IFS

ServiceNow

IBM

Advice for the Technology Supplier

Advice for the IT Leader

IDC's Point of View

Learn More

Related research

Synopsis

Pricing

Currency Rates
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