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Edge: Empowering Customer Experience

Publisher IDC
Published Jan 11, 2022
Length 5 Pages
SKU # IDC16921507

Description

Edge: Empowering Customer Experience

This IDC Market Note provides a view on the growing importance of customer experience as a differentiator and how edge compute technology can help to properly execute on it. As demand continues to rise and weigh heavily on bandwidth, enterprises will need to use content delivery and data capture to create differentiated customer experiences that are personal, emotional, and consistent across omni-channel environments. As IP traffic will continue to rise and increasingly more devices and people connected to those devices produce and consume digital data, edge compute technology and services will become critical to empower customer experience that is crucial to differentiate in this digital-first economy.

Please Note: Extended description available upon request.

Table of Contents

5 Pages
Executive Snapshot
In This Market Note
IDC's Point of View
Learn More
Synopsis

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