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Dreamforce ’25: Agentforce Reloaded

Publisher IDC
Published Nov 27, 2025
Length 7 Pages
SKU # IDC20611062

Description

This IDC Market Note summarizes Salesforce's major announcements at the Dreamforce 2025 event. The report focuses on the company's launch of its Agentforce 360 platform, a new set of AI and automation capabilities, expanded data and integration features, and strategic moves to position itself as a neutral agentic AI platform for enterprises.

Table of Contents

7 Pages

Executive Snapshot

In This Market Note

IDC’s Point of View

A Major Agentforce Reboot

Key Announcements

A Trusted Data Foundation for AI at Scale

MuleSoft Becomes a Key AI Enabler

Tableau's Ambition to Close the "Decision Gap"

Toward an End-to-End Business Automation Platform

Opportunities and Challenges for Salesforce

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