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Digital Assistance: Charting a Path to Value for a New Frontier in Experience Management

Publisher IDC
Published Oct 11, 2024
Length 8 Pages
SKU # IDC19234604

Description

Digital Assistance: Charting a Path to Value for a New Frontier in Experience Management


"Digital assistance is expanding AI personalization to improve employee access to the entire operational resource and knowledge environment based on permissions," said Zachary Chertok, research manager for Employee Experience at IDC. "As a new chapter in the AI journey, digital assistance requires a broader, more complex effort across organizations to realize its full and transformative potential independent of any host suite environment."

Table of Contents

8 Pages

Executive Snapshot

New Market Developments and Dynamics

Defining Digital Assistance

Problems in the Infosphere

Digital Assistance Can Help, But It Requires Some Rewiring

Advice for the Technology Supplier

Learn More

Related Research

Synopsis

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