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Creating Integral Services for the Agile Government IT Organization

Publisher IDC
Published Jan 11, 2022
Length 11 Pages
SKU # IDC16921520

Description

Creating Integral Services for the Agile Government IT Organization

This IDC Perspective emphasizes how integral services use cases are critical to the swift and timely achievement of "agile IT," a foundation for future government agency effectiveness. Integral services provide the technology foundation for delivering operative as well as transformative agile IT, which can be highly effective in the long-term survival of enterprises in the face of the ongoing pandemic and ensuing social and economic changes that demand effective government responses."For the digitally determined forward-thinking agency, integral IT services ensure the availability and optimization of any IT service delivered from either internally or externally available sources," says Thom Rubel, adjunct research advisor, IDC's IT Executive Programs (IEP). "Use cases for integral services provide an industry-agnostic view in the context of government digital transformation to assist IT leaders in reimaging their development or operational functions essential to a more agile IT environment."

Please Note: Extended description available upon request.

Table of Contents

11 Pages
Executive Snapshot
Situation Overview
Service Performance and Reliability Use Case
Customer-Centric Service Delivery Use Case
Infrastructure Cost Management Use Case
Augmented Data Exploration and Integration Use Case
Intelligent Application Integration Use Case
Advice for the Government Technology Leader
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Related Research
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