Case Study: HKT Fixed Line Business

Case Study: HKT Fixed Line Business

HKT has demonstrated that it is possible to curtail fixed line voice churn by introducing multimedia Rich Communications Services in such a way that it does not substitute fixed wireless, while also growing the overall ARPUs. "HKT has also shown the industry that the smart home gateway and the media platform can be converged to provide a path to develop various next-generation services including IoT, enterprise cloud, and 5G", says Bill Rojas, Adjunct Research Director, IDC Asia/Pacific. He further adds that "convergence, which was overhyped about five years ago, is now taking on importance as 5G and fixed broadband access and transport will be aggregated into software-defined networking architecture in order to provide agility and scale."

Please Note: Extended description available upon request.

Executive Snapshot
New Market Developments and Dynamics
Hong Kong Fixed Line Market Overview
VoIP Regulatory Regime in Hong Kong
HKT Fixed Line Voice and Broadband Subscriber Growth
How Did HKT Stabilize the Fixed Voice Residential Business?
HKT Fixed Line Business Voice Services
HKT Netvigator Broadband and Now TV Services as a foundation for the Future
HKT's Enterprise Services Strategy
HKT's Network Evolution, 2012–2018
Next Steps for Eye3 Services
Advice for the Services Provider
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