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Capgemini and Google Cloud: Balancing Ecosystem Intimacy and Operational Complexity

Publisher IDC
Published Nov 11, 2025
Length 5 Pages
SKU # IDC20575918

Description

Capgemini's partnership with Google Cloud is a case study in how to operationalize ecosystem intimacy at scale. The partnership has not been without its challenges, but it is grounded in mutual respect, strategic alignment, and a shared commitment to client success. As the relationship between hyperscalers and service providers matures, this model offers valuable lessons for the next generation of cloud partnerships.

Table of Contents

5 Pages

Executive Snapshot

In This Market Note

IDC's Point of View

From Transactional to Transformational: Co-Creation Over Co-Branding

Balancing Global Strategy and Local Execution: A Three-Layered Governance Model

Operationalizing the Alliance: Complexity, Enablement, and Internal Orchestration

Certification Strategy: Depth Over Volume, and AI Readiness

Agentic AI and Marketplace Participation: Monetizing IP and Shaping the Future of Services

Measuring Partnership Health: Beyond Revenue to Influence, Intimacy, and Joint Growth

Conclusions

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