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Best in Future of Work: Augmenting Legal Services with AI and Knowledge Management Solutions

Publisher IDC
Published Mar 28, 2025
Length 7 Pages
SKU # IDC19884540

Description

In this IDC study, Chapman Tripp's five-year digital transformation strategy is examined, highlighting its integration of AI, cloud, and workflow automation to modernize legal service delivery, enhance operational efficiency, and establish a more agile, technology-driven legal practice. By securing stakeholder buy-in, reengineering business processes, and enabling cross-functional collaboration, the firm modernized its document management system (DMS) and automated key workflows, reducing processing times and improving service delivery. This approach positioned Chapman Tripp as an agile, technology-driven legal firm, ensuring seamless knowledge sharing, optimized decision making, and enhanced client service. "Generative AI is coming to professional service firms in the legal profession," says Dr. Chris Marshall, VP at IDC Asia/Pacific. The winners will be those that keep ahead of innovation and learn to trust and use the technology to improve internal operations and for document and knowledge management," he adds.

Table of Contents

7 Pages

Executive Snapshot

Situation Overview

Company Overview

Key Challenge

Digital Business and Future of Work Strategy and Solutions

Project Minerva

Easements

Measurable Benefits and Improvements

The AI Pivot

Executive Quote

Advice for the Technology Buyer

Learn More

Related Research

Synopsis

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