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The Age of Agency — Why the Future of Work Demands Agentic Approaches

Publisher IDC
Published Nov 13, 2025
Length 21 Pages
SKU # IDC20575927

Description

This IDC Market Perspective outlines how agentic technologies reshape decision rights, management practices, and collaboration. Agentic AI is fundamentally transforming the modern workplace by shifting the focus from automation to orchestration, requiring organizations to integrate human skills, adaptive technologies, and ethical governance into a dynamic system of continuous innovation and recalibration. While the promise of improved productivity and cost efficiency is significant, the true challenge lies in organizational readiness — particularly in aligning workforce skills, management practices, and governance frameworks to ensure both transparency and accountability throughout enterprise adoption. Organizations that succeed are those that embed intentional learning, feedback, and resilient cultural change, ultimately operationalizing trust and adaptability as core business values."A future-ready workplace isn't just about deploying smarter AI — it's about orchestrating continuous learning and responsible human-AI collaboration so value, trust, and innovation become inseparable," says Amy Loomis, PhD, group vice president, Workplace Solutions.

Table of Contents

21 Pages

Executive Snapshot

New Market Developments and Dynamics

The System of Agentic Work: Designing for Balance and Feedback

Overview

Agentic Ways of Working for Developers

Agentic Ways of Working for LOB

Skills for the Agentic Workforce: Technical, Business, and Human Imperatives

Unlocking Agentic AI Skills: How Vendors Can Help

Agentic AI Skills: A Closer Look

AI-Assisted Continuous Learning

Rethinking the Employee Life Cycle in Agentic Organizations

Early Career: From Ladders to Lattices

Middle Career: Orchestrators of Agent-Augmented Teams

Executive Leadership: The C-Suite as Talent Architects

Feedback, Trust, and Organizational Reinvention

Building Agentic Readiness — Ethical Governance, Risk, and Compliance

Centers of Excellence as Operational Anchors

Ensuring Informed and Sustained Management and Investment in Agentic AI

Pathways from Pilot to Enterprise Adoption

Governance as an Accelerator of Innovation

Agentic Value Realization: From ROI to GDP

Moving Forward

Advice for the Technology Supplier and Services Provider

Learn More

Related Research

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