
5G Operational Readiness: CSG Encompass Streamlines Complexities of B2B2x Multiparty Digital Offerings
Description
5G Operational Readiness: CSG Encompass Streamlines Complexities of B2B2x Multiparty Digital Offerings
This IDC Market Perspective describes how advanced business solutions, not just connectivity offers, are driving the future. Complexity is a necessary consequence of multiparty models — with more products, more partners, and more flexible technology architecture. The challenge is to manage complexity, using automation and orchestration to make growth scalable. The unique challenges of the communications SP market demand a high degree of flexibility to satisfy required changes and to address time and cost to market expectations. This includes the challenges to satisfy multisided network and service workflows that are powered by combinations of partner provided functionality and SDN connectivity options. "Connectivity management, with its flexibility tied to latency, volume carrying capacity, and speed, is only one part of the long-term customer satisfaction equation as partner provided capabilities take on a more prominent role in addressing customer needs. Complexity comes not from a single interaction between entities but through the number of interactions behind the scenes that are continuously managed for customer satisfaction and business success, says Karl Whitelock, research vice president, IDC's Communications Service Provider Operations and Monetization. Communication SPs need to deploy solutions designed specifically for interoperability in software-defined, intent-based architectures."
Please Note: Extended description available upon request.
This IDC Market Perspective describes how advanced business solutions, not just connectivity offers, are driving the future. Complexity is a necessary consequence of multiparty models — with more products, more partners, and more flexible technology architecture. The challenge is to manage complexity, using automation and orchestration to make growth scalable. The unique challenges of the communications SP market demand a high degree of flexibility to satisfy required changes and to address time and cost to market expectations. This includes the challenges to satisfy multisided network and service workflows that are powered by combinations of partner provided functionality and SDN connectivity options. "Connectivity management, with its flexibility tied to latency, volume carrying capacity, and speed, is only one part of the long-term customer satisfaction equation as partner provided capabilities take on a more prominent role in addressing customer needs. Complexity comes not from a single interaction between entities but through the number of interactions behind the scenes that are continuously managed for customer satisfaction and business success, says Karl Whitelock, research vice president, IDC's Communications Service Provider Operations and Monetization. Communication SPs need to deploy solutions designed specifically for interoperability in software-defined, intent-based architectures."
Please Note: Extended description available upon request.
Table of Contents
6 Pages
- Executive Snapshot >
- New Market Developments and Dynamics >
- IDC's Point of View >
- B2C, B2B, and B2B2x Business Model Definition
- Scenario 1 — Resale of Partner Capabilities
- Scenario 2 — Partner-Driven Customer Value Delivery
- Scenario 3 — Network as a Service
- Scenario 4 — Network APIs and Enhanced Customer Value
- Scenario 5 — Partner-to-Partner Collaboration and Co-Creation
- Managing Critical Business Monetization Issues
- CSG Encompass for Multiparty Digital Offerings
- Learn More >
- Related Research
- Synopsis
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