Competitor Profile: Capital One
Capital One is a diversified financial holding company that offers a range of commercial and retail banking and credit card solutions through its subsidiaries. Capital One has been using emerging digital technologies such as artificial intelligence (AI) and cloud computing to make banking simpler and seamless for its customers. The company has also partnered with various fintech companies to help transform its services.
Capital One is applying AI technology to various business processes, including call center operations, back-office operations, fraud detection, cybersecurity, and credit monitoring. In 2016, Capital One established the Center for Machine Learning, an in-house consultancy to drive its AI strategies for product delivery, innovation, education, and partnerships.
This report provides information and insight into Capital One's fintech activities, including its digital transformation strategies and accelerator/incubation programs; an overview of its technology initiatives; insights on each technology initiative; and details of its estimated ICT budget and major ICT contracts.
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.Download eBook