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Navigating an Era of Digital Transformation in Asia Pacific

Navigating an Era of Digital Transformation in Asia Pacific

This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.

Excerpts from study:

The top IT challenges for respondents are dealing with security threats, aligning IT with business goals, and ensuring network stability/reliability.

CIOs are more concerned than CEOs about dealing with security threats, aligning IT with business strategies, and migrating to the cloud.

Reducing operating costs drops significantly as an important driver over the next few years. Improving customer experience, gaining a competitive advantage, and improving collaboration become far more important considerations when making IT decisions.

Today, the most commonly deployed IT tools focus on cyber security, social media, and the customer experience. In two years, they will focus on the Internet of Things (IoT), big data and analytics, and mobility management.

Social media tools and eCommerce have the biggest impact on revenues, but investments in infrastructure and data centers are more likely to help reduce costs across the organization.

CIOs find big data and analytics solutions to be most valuable for  impacting revenue growth. CEOs are most satisfied with social media solutions.

Enterprise mobility management is considered a highly powerful solution for impacting revenues in several sectors in Asia Pacific.


  • Research Objectives and Methods
    • Research Objectives
    • Survey Methodology
    • IT Decision Maker Profile
    • Organization's Industry Sector
    • Respondent Job Titles
    • Organization's Revenues Growth and Margin
  • Executive Summary
  • How Asia Pacific is Using IT in an Era of Digital Transformation
    • Drivers, Challenges, Usage, Security Concerns, and Plans for Investment of IT Solutions
      • Top Challenges for IT
      • Top Challenges for IT by Size of Organization
      • Top Challenges for IT by CEO and CIO
      • Top Challenges for IT by Organization's Revenue Growth
      • Top Challenges for IT by Organization's Margin
      • Top Challenges for IT by Sector
        • Table Navigating an Era of Digital Transformation: Top IT Challenges by Sector, Asia Pacific, 2015
      • Top Drivers for IT Investment
      • Top Drivers for IT Investment in 2018 by Size of Organization
      • Top Drivers for IT Investment in 2018 by CEO and CIO
      • Top Drivers for IT Investment in 2018 by Organization's Revenue Growth
      • Top Drivers for IT Investment in 2018 by Organization's Margin
      • Top Drivers for IT Investment in 2018 by Sector
        • Table Navigating an Era of Digital Transformation: Top Drivers for IT Investment by Sector, Asia Pacific, 2018
      • Plans for Investment in IT
      • Top Technologies Impact on Revenues
      • Top Technologies Impact on Revenues by Size of Organization
      • Top Technologies Impact on Revenues by Job Title
      • Top Technologies Impact on Revenues by Organization's Revenue Growth
      • Top Technologies Impact on Revenues by Organization's Margin
      • Top Technologies Impact on Revenues by Sector
        • Table Navigating an Era of Digital Transformation: Top Technologies to Impact Revenues by Sector, Asia Pacific, 2015
      • Top Technologies That Positively Impact Cost Reduction
      • Top Technologies That Positively Impact Cost Reduction by Size of Organization
      • Top Technologies That Positively Impact Cost Reduction by Job Title
      • Top Technologies That Positively Impact Cost Reduction by Organization's Revenue Growth
      • Top Technologies That Positively Impact Cost Reduction by Organization's Margin
      • Top Technologies That Positively Impact Cost Reduction by Sector
        • Table Navigating an Era of Digital Transformation: Top Technologies to Impact Cost Reduction Efforts by Sector, Asia Pacific, 2015
      • Top Security Concerns
      • Top Security Concerns by Size of Organization
      • Top Security Concerns by Job Title
      • Top Security Concerns by Organization's Revenue Growth
      • Top Security Concerns by Organization's Margin
      • Top Security Concerns by Sector
        • Table Navigating an Era of Digital Transformation: Top Security Concerns by Sector, Asia Pacific, 2015
      • Importance of mCommerce
  • Opportunities for the Internet of Things
    • The Internet of Things Deployment Stages
    • Top Concerns About the Internet of Things
    • Drivers for Investment in Internet of Things
    • Best Chip/Module Vendor for the Internet of Things
    • Best Devices Vendors for the Internet of Things
    • Best Networking Provider for the Internet of Things
    • Best Platform Provider for the Internet of Things
    • Best Systems Integrator for the Internet of Things
  • Trends in Cloud
    • Influences for Selecting a Cloud Provider
    • Percentage of Storage Moved to the Cloud
    • Percentage of Applications Moved to the Cloud
    • Value of Cloud-Based Solutions Among Users
      • Table Navigating an Era of Digital Transformation: Value of Cloud-Based Solutions Among Users, Asia Pacific, 2015
    • Satisfaction with Cloud-Based Solutions
      • Table Navigating an Era of Digital Transformation: Level of Satisfaction with Cloud Usage, Asia Pacific, 2015
    • Barriers to Adoption of Cloud-Based Solutions
      • Table Navigating an Era of Digital Transformation: Barriers to Adoption of Cloud-Based Solutions among Non-Users, Asia Pacific, 2015
  • Trends in Mobile & Wireless
    • Use of Mobile Devices
    • Support for Mobile Operating Systems
    • Enforcing BYOD Policies and Expectations for Future
  • Perception of Organizations' Success
    • Organization's Approach to IT Investments and its Competitive Assessment
    • Organization's Approach to IT Investments by Organization's Revenue Growth
    • Organization's Approach to IT Investments by Organization's Margin
    • IT Solutions Usage by Technology Adoption
  • Budget Allocation
    • 2015 IT Budget in Relation to Organization's Revenue
      • Table Navigating an Era of Digital Transformation: Average IT Budget, Asia Pacific, 2015
    • 2015 vs 2016 IT Budget Allocation
      • Table Navigating an Era of Digital Transformation: IT Budget Allocation, Asia Pacific, 2015 to 2016
    • Expected IT Budget Change in 2017
    • Percentage of IT Budget Consumed by Top Three Communications Suppliers
    • Percentage of IT Budget Consumed by Small to Medium Communications Suppliers
    • CAPEX Vs. OPEX Spending
    • Any Questions?

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