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Monetizing B2B2X Partner Relationships: It's Complex and It's Not for Everyone

Monetizing B2B2X Partner Relationships: It's Complex and It's Not for Everyone

The report highlights how some CSPs are addressing the multifaceted monetization needs of their growing customer base and the partner ecosystems that are rapidly bringing higher customer value to previously network only services. The report concludes with a customer example supported by one business solution supplier—CSG International—which addresses the monetization of complex B2B2X value chains through what it calls Multi-Dimensional Charging.


  • Monetizing B2B2X Partner Relationships: It's Complex and It's Not for Everyone
    • Introduction1
    • Why Service Usage Accountability Matters: The CSP Opportunity
      • CSP Network-Based Customer Services Profile
      • New Business Models and Demand-Side Customer Expectations
      • The Evolving Digital Services Supplier Ecosystem
    • Monetizing Service Complexity Yields Positive Results
      • Advanced Partner-Defined Service Offerings for Targeted Customers
      • CSG Customer Example
      • A Business Definition for Multi-Dimensional Charging
  • The Last Word

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