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Growth Opportunities in Stellantis's European Aftersales Strategy

Publisher Frost & Sullivan
Published Oct 26, 2023
SKU # MC18275753

Description

Growth Opportunities in Stellantis's European Aftersales Strategy


Diverse Brand Portfolio Enhances Aftersales Opportunities Throughout the Region

In this report, Frost & Sullivan profiles the various aftersales programs at Stellantis. We highlight the different functions of aftersales undertaken by Stellantis, especially the industry-leading initiatives.

The report covers the following:
• Aftersales functions and focus areas
• Offerings by aftersales functions
• Stellantis's approach to aftersales strategy by functions
• Information on circular economy, accident repair, enhanced customer experience, and the business models of the OEM’s data services

Table of Contents

Strategic Imperatives
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on Stellantis Aftersales
Growth Opportunities Fuel the Growth Pipeline Engine™
Growth Opportunity Analysis
Overview
Questions This Study Will Answer
Growth Metrics
Growth Drivers
Growth Restraints
Stellantis European Aftersales Strategy
Main Aftersales Offerings
Sales by Region
Aftersales (Services) Segment Revenue
Brand Portfolio
Aftersales Functions
Aftersales Focus Areas for Growth
Core Aftersales Canvas
Service Offerings
Service Scope in the Fleet Business
Accident Repair Service Offering
Service Approach to Aftersales Strategy
Genuine Parts Offering
Parts Offering—Highlights
Overview of Parts Distribution Strategy—Distrigo
Genuine Parts—Circular Economy Process and Strategy
Genuine Parts—Approach to Aftersales Strategy
CX—Service-focused Offering
CX—Main Strategic Partnerships to Enhance the Aftersales CX
CX—Approach to Aftersales Strategy
Software and Data Services—Strategy and Partnerships
Software and Data Services—Architecture and Business Model
Software and Data Services—Approach to Aftersales Strategy
Growth Opportunity Universe
Growth Opportunity 1—Vehicle Data Analytics
Growth Opportunity 2—Circular Economy
Growth Opportunity 3—Data Monetization
List of Exhibits
Legal Disclaimer

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