
Top 10 Growth Opportunities in Facility Management, 2024
Description
Top 10 Growth Opportunities in Facility Management, 2024
Technology, Sustainability, Workplace Optimization, and User Experience Drive Key FM Growth Strategies
The global facility management (FM) industry is facing a period of unprecedented transformation as a procession of megatrends and political, social, economic, technological, and environmental challenges affect markets. The FM sector is so vast and multi-faceted that it is hard to find a trend, event, or issue that does not affect FM operations. With so much going on, FM service suppliers must keep on top of challenges, opportunities, and innovations and stay close to their customers to ensure they bring real value and help navigate the choppy waters.
In 2024, the most dynamic FM industry opportunities will be driven by the maturation and convergence of numerous key trends that have been shaping the industry’s transformation in recent years—namely technology innovation, sustainability, workplace optimization, and user experience.
Since 2020, the global FM sector has battled a succession of challenges. First was the COVID-19 pandemic, followed by post-COVID-19 supply chain disruption, and then economic challenges and cost inflation in 2022 and 2023. These more recent economic challenges have created tailwinds for revenue growth in many cases (where inflation has been passed on to customers), but the truth is that nobody really wants growth driven by inflation as it also drives up costs and creates havoc with margins. As 2024 begins, challenges persist with wars in Ukraine and Gaza, high energy prices, a cost-of-living crisis, high inflation, raised interest rates, and the ever-present threat of recession.
Yet despite a tough few years, the global FM sector has continued its transformation journey. In fact, it is almost certainly because of this succession of challenges that technology deployment, sustainability, workplace solutions, and an increasing focus on user experience have risen to the top as critical success factors.
Table of Contents
- Top Growth Opportunities for 2024
- Strategic Imperatives
- Top 10 Growth Opportunities
- Growth Opportunity 1: Decarbonization & Net Zero
- Growth Opportunity 2: Customer Alignment
- Growth Opportunity 3: User Experience & Hospitality
- Growth Opportunity 4: ESG Strategies
- Growth Opportunity 5: Workplace Technology & Analytics
- Growth Opportunity 6: Digital Transformation & AI
- Growth Opportunity 7: Remote Services
- Growth Opportunity 8: Healthy & Sustainable Buildings
- Growth Opportunity 9: Business Productivity & Organizational Resilience
- Growth Opportunity 10: Service Integration & IFM
- Next Steps
- Legal Disclaimer
Pricing
Currency Rates
Questions or Comments?
Our team has the ability to search within reports to verify it suits your needs. We can also help maximize your budget by finding sections of reports you can purchase.