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Nonstore Retail

Publisher First Research, Inc.
Published Aug 25, 2025
SKU # FRRS20333788

Description

Brief Excerpt from Industry Overview Chapter:

Companies in this industry sell merchandise on retail websites, online auctions, mail-order catalogs, toll-free telephone numbers, television shows, or other business channels. Major companies include US-based Amazon, eBay, HSN, Newegg, and QVC as well as Alibaba Group (China), Argos and ASOS (UK), JD.com (China), MercadoLibre (Argentina), and Otto Group (Germany).

COMPETITIVE LANDSCAPE

Demand is driven by consumers’ personal income. The profitability of individual online retailers depends on effective marketing and competitive pricing to build a customer base. Larger firms enjoy central purchasing efficiencies and economies of scale in inventory management, customer service, and telecommunications. Smaller firms compete on outstanding customer service and providing niche products. The industry is concentrated: the top 50 companies account for about 60% of revenue.

PRODUCTS, OPERATIONS & TECHNOLOGY

Major products sold by nonstore retailers include medicines, vitamins, minerals, and supplements (about 20%), computers and communications equipment (about 10%), and women's clothing (about 5%). Popular categories listed on consumer-to-consumer (C2C) auction websites include collectibles, antiques, and electronics. High-end merchandise includes real estate, yachts, and cars.

Table of Contents

Industry Overview
Quarterly Industry Update
Business Challenges
Business Trends
Industry Opportunities
Call Preparation Questions
Financial Information
Industry Forecast
Web Links and Acronyms

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