
Intention to churn tends to be lower among customers of standalone fixed operators than converged operators
Description
Intention to churn tends to be lower among customers of standalone fixed operators than converged operators
In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both standalone and converged fixed broadband operators.
In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both standalone and converged fixed broadband operators.
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