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The Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Europe and the USA

The Connected Consumer Survey 2018: fixed broadband retention and satisfaction in Europe and the USA

This report focuses on aspects of Analysys Mason's <i>Connected Consumer Survey</i> that relate to the behaviour, preferences and plans of fixed broadband users in Europe and the USA. In particular, it focuses on the drivers of satisfaction and churn of broadband customers in Europe and the USA.

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