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Global Compendium 2025: Volume 3 Europe’s E-Commerce, Payments, and AI Transformation

Publisher yStats.com
Published Oct 23, 2025
Length 350 Pages
SKU # YST20501489

Description

Europe’s E-Commerce, Payments, and AI Transformation Accelerates Through Digital Maturity, Innovation, and Strategic Integration, yStats.com Reports

B2C E-Commerce: Growth Levels Off as Markets Mature

Western Europe’s retail E-Commerce market is expected to exceed USD 800 billion by 2028, signaling a move from rapid acceleration to stable, mature expansion. With improved infrastructure and rising consumer trust, online retail continues to solidify its position as an essential part of everyday shopping behavior.

Digital Payments: Wallets and Direct Transfers Gain Ground

By 2024, over 60% of Europeans used online payments and nearly half made in-app purchases, reflecting a clear preference for digital convenience. Wallets remain dominant, while cost-free options like Pay by Bank are reshaping payment preferences toward direct and seamless transactions.

AI Integration: Cautious Adoption Driven by Governance Needs

Around half of Europeans engaged with Generative AI tools in 2024, while nearly 70% of German firms incorporated them into operations by 2025. Yet, public concern over misinformation and privacy continues to slow broader AI expansion, reinforcing Europe’s focus on trust and responsible implementation.

B2B E-Commerce: Strategic Consolidation Replaces Rapid Scaling

Following years of fast marketplace growth, European B2B E-Commerce is entering a strategic phase. About 75% of enterprises are now investing in digital marketplace models to improve cross-border trade and offer more flexible payment and procurement options.

Table of Contents

350 Pages
1. Key Takeaways
2. Management Summary
3. Europe: B2C E-Commerce Overview
3.1. Western Europe - Market Overview
Western Europe: Retail E-Commerce Share, in % of Total Retail Sales, 2022–2028f
Western Europe: Retail E-Commerce Sales, in USD billion, in % of Year-on-Year Change, 2022-2028f
Western Europe: Online Retail Sales, in USD billion, 2023 & 2028f
France: E-Commerce Market Value, in EUR billion, 2022 & 2023
Italy: E-Commerce Market Value, in USD billion, 2023 & 2027f
3.2. Country-Level Online Purchase Penetration
Italy: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Austria: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Switzerland: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Finland: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Poland: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Czech Republic: Share of Population Aged 16-74 Who Purchased Goods/Services Online, in %, 2019-2024e
Hungary: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Greece: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Slovenia: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Romania: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Slovakia: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Serbia: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Lithuania: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Bulgaria: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Croatia: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Estonia: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Latvia: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
4. Europe: Digital Payments Ecosystem
4.1. Europe & EMEA - Payment Market Landscape
Europe: Digital Payments Adoption by Category, in % of respondents, 2024
Europe: Total Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e & 2028f
Europe: Total B2B Non-cash Transactions Volume, in volume billions, 2018 & 2021-2024e & 2028f
Europe, Middle East, and Africa: Payments Revenue Value, in USD trillion, 2013, 2018, 2020- 2023
Europe, Middle East, and Africa: Payments Revenue by Type, Commercial & Consumer in %, 2018 & 2023
EMEA: Share of Payment Revenue Value, in %, 2027f
Europe: Payment Mix: New Payments vs Traditional Payments, In % of Transaction Volume, 2023
Europe: Share of Respondents Using Digital Payments, by Category, in % of Respondents, 2024
Europe: Digital Wallets Adoption by Category: In-Store, in % of Digital Payment Users, 2024
Europe: Digital Wallets Adoption by Category: Online, in % of Digital Payment Users, 2024
Europe: Digital Wallets Adoption by Category: In-App, in % of Digital Payment Users, 2024
Europe, Middle East, and Africa: Payments Market Growth by Global Region, CAGR (%), 2022 - 2027f
Europe, Middle East, and Africa: Payments Market Revenue Share by Global Region, in %, 2027f
4.2. Western Europe & Major Markets - Consumer Payment Behavior
Western Europe: Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024
Western Europe: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
Western Europe: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
Western Europe: Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024
Western Europe: Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024
Western Europe: Factors Influencing Consumers' Pref. When Selecting an Online Payment Method, in %, 2024
UK: Overview of Online Payment Methods and Consumer Preferences, March 2025
UK: Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024
UK: Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024
UK: Important Factors When Trying New Online Payment Methods, in %, 2024
UK: Share of Generation Z (Ages 18-29) Willing to Try New Online Payment Methods, in %, 2024
UK: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
UK: Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024
UK: Factors Influencing Consumers' Preferences When Selecting an Online Payment Method, in %, 2024
UK: Share of Adults Using Selected Payment Methods for Online Purchases, by Payment Method, in %, 2024
UK: Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024
UK: Share of Adults Using Buy Now Pay Later Services, in %, 2022 and 2023
UK: Cards Transaction Value, in USD trillion, 2023 & 2027f
UK: Total Payments via Faster Payments and Remote Banking, in billions, 2023 & 2033f
UK: Total Debit Card Payments, in billions, 2023 & 2033f
UK: Contactless Debit and Credit Card Payment Volume, in billions, 2023 & 2033f
UK: Bacs Direct Credit Payment Volume, in billions, 2023 & 2033f
UK: Direct Debit Payment Volume, in billions, 2023 & 2033f
UK: Share of Card Payments (Debit and Credit), in %, 2023 & 2033f
UK: Share of Payments Made via Contactless Debit and Credit Cards, in %, 2033f
UK: Share of Adults Using Online vs Mobile Banking, in %, 2023
France: Overview of Online Payment Methods and Consumer Preferences, March 2025
France: Share of Online Payment Methods Used by Online Shoppers, in %, 2024
France: Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024
France: Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024
France: Top Reasons for Using a Credit Card Online Among Adults Aged 60+, in % of Respondents, 2024
France: Factors Influencing Consumers' Pref. When Selecting an Online Payment Method, in %, 2024
France: Share of Generation Z (Ages 18-29) Willing to Try New Online Payment Methods, in %, 2024
France: Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024
France: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
France: Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024
France: Share of Respondents Familiar With Pay by Bank, in % of Respondents, 2024
France: Share of Respondents Who Have Never Used Pay by Bank Online, in %, 2024
France: Share of Adults Somewhat Familiar with Pay by Bank, Aged 18-29 and 60+, in %, 2024
France: Cards Transaction Value, in USD billion, 2024 & 2028f
France: Share of 18-24-Year-Olds Using Contactless Debit Cards, in %, 2023
France: Share of 18-24-Year-Olds Using Mobile Payment Services, in %, 2023
Germany: Overview of Online Payment Methods and Consumer Preferences, March 2025
Germany: E-Commerce Payment Methods by Revenue Share, in %, 2023
Germany: Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024
Germany: Share of Generation Z (ages 18-29) Willing to Try New Online Payment Methods, in %, 2024
Germany: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
Germany: Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024
Germany: Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024
Germany: Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024
Germany: Factors Influencing Consumers' Pref. When Selecting an Online Payment Method, in %, 2024
Germany: E-Commerce Market Value, in USD billion, 2023 & 2027f
Germany: Breakdown of Payment Methods by Type, in %, 2023
Germany: Cards Transaction Value, in USD billion, 2023 & 2027f
Germany: Breakdown of Card Schemes by Market Share, in %, 2023
Spain: Overview of Online Payment Methods and Consumer Preferences, March 2025
Spain: Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024
Spain: Share of Generation Z (Ages 18-29) Willing to Try New Online Payment Methods, in %, 2024
Spain: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
Spain: Share of Young Adults Aged 18-29 Using Pay by Bank Daily or Weekly, in %, 2024
Spain: Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024
Spain: Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024
Spain: Factors Influencing Consumers' Preferences When Selecting an Online Payment Method, in %, 2024
Spain: Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024
Netherlands: Overview of Online Payment Methods and Consumer Preferences, March 2025
Netherlands: Share of Consumers Using Pay by Bank at Least Monthly, in %, 2024
Netherlands: Share of Adults Using Pay by Bank Daily or Weekly, Aged 18-29 and 30-39, in %, 2024
Netherlands: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
Netherlands: Features That Make Pay by Bank Appealing to Consumers, in % Respondents, 2024
Netherlands: Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024
Netherlands: Factors Influencing Consumers' Pref. When Selecting an Online Payment Method, in %, 2024
Netherlands: Share of Generation Z (ages 18-29) Willing to Try New Online Payment Methods, in %, 2024
Netherlands: Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024
Netherlands: Share of Population Aged 16-74 Who Purchased Goods or Services Online, in %, 2019-2024e
Italy: Overview of Online Payment Methods and Consumer Preferences, March 2025
Italy: Breakdown of Online Transactions by Payment Method, in %, 2023
Italy: Breakdown of Payment Methods by Type, in %, 2023
Italy: Share of Consumers Increasing Card Use for Online vs. In-Store Purchases, in %, 2024
Italy: Breakdown of Gen Z Increasing Card Use for Online and In-Store Purchases, in %, 2024
Italy: Share of Consumers Preferring Credit or Debit Cards for Tracking Expenses & Convenience, in %, 2024
Italy: Share of Consumers Preferences for Digital Payments in Italy and Abroad, in %, 2024
Italy: Share of Millennials Prioritizing Discounts & Benefits Choosing Digital Payment Methods, in %, 2024
Italy: Share of Consumers Prioritizing Discounts & Benefits in Digital Payments, %, 2024
Italy: Main Factors for Choosing Digital Payments Over Cash, in %, 2024
Italy: Breakdown of Card Schemes by Market Share, in %, 2023
Italy: Cards Transaction Value, in USD billion, 2023 & 2027f
Belgium: Overview of Online Payment Methods and Consumer Preferences, March 2025
Sweden: Overview of Online Payment Methods and Consumer Preferences, March 2025
Austria: Overview of Online Payment Methods and Consumer Preferences, March 2025
Austria: Share of Respondents Planning to Increase Mobile Payment Use in the Next Two Years, in %, 2023
Austria: Breakdown of Digital Wallet Usage by Type, in %, 2024
Austria: Share of Respondents Using Contactless Debit Cards and Cash, in %, 2020-2023
Austria: Cards Transaction Value, in USD billion, 2024 & 2028f
Switzerland: Overview of Online Payment Methods and Consumer Preferences, March 2025
Switzerland: Share of Respondents Preferring Digital Payment Providers for Payments, in %, 2023
Switzerland: Share of Mobile Payment Usage, by Payment Method, in %, 2021-2024 (Part 1 of 2)
Switzerland: Share of Mobile Payment Usage, by Payment Method, in %, 2021-2024 (Part 2 of 2)
Denmark: Overview of Online Payment Methods and Consumer Preferences, March 2025
Finland: Overview of Online Payment Methods and Consumer Preferences, March 2025
Finland: Payment Method Usage Frequency in Instant Economy, in % of Consumers, 2024
Finland: Share of Young Adults Aged 18-29 Using Pay by Bank Daily or Weekly, in %, 2024
Finland: Willingness to Try Pay by Bank for Online Payments, in % of Respondents, 2024
Finland: Share of Generation Z (ages 18-29) Willing to Try New Online Payment Methods, in %, 2024
Finland: Top Reasons for Using a Credit Card Online, in % of Credit Card Users, 2024
Finland: Factors Influencing Consumers' Preferences When Selecting an Online Payment Method, in %, 2024
Finland: Share of Respondents Using Contactless Debit Cards as the Most Frequent Paym. Meth., in %, 2023
Finland: Share of BNPL Usage Among Adults in Comparison to Europe, in %, 2024
Norway: Overview of Online Payment Methods and Consumer Preferences, March 2025
Portugal: Overview of Online Payment Methods and Consumer Preferences, March 2025
Ireland: Overview of Online Payment Methods and Consumer Preferences, March 2025
Ireland: Share of Respondents Preferring Digital Payment Providers for Payments, in %, 2023
Ireland: Share of 18-24-Year-Olds Using Mobile Payment Services, in %, 2023
Ireland: Share of 18-24-Year-Olds Using Contactless Debit Cards, in %, 2023
4.3. Eastern & Southern Europe - Payment Trends & Market Metrics
Turkey: Overview of Online Payment Methods and Consumer Preferences, April 2025
Turkey: Payment Methods and Consumer Trends in E-Commerce Overview, April 2025
Turkey: Breakdown of Card Schemes by Market Share, in %, 2023
Turkey: Breakdown of Payment Methods by Type, in %, 2023
Poland: Overview of Online Payment Methods and Consumer Preferences, April 2025
Poland: Cards Transaction Value, in USD billion, 2023 & 2027f
Poland: Share of Payment Methods Used for Online Purchases, by Age, in % Online Shoppers, 2024
Poland: Share of Payment Methods Used for Online Purchases, by City Size, in % of Online Shoppers, 2024
Poland: Share of Payment Methods Used for Online Purchases, by Gender, in % of Online Shoppers, 2024
Poland: Reasons for Choosing Payment Methods for Online Purchases, by Age, in % Online Shoppers, 2024
Poland: Reasons for Choosing Pay. Methods for Online Purchases, by Gender, in % Online Shoppers, 2024
Poland: Share of Online Payment Method Usage, in % of Internet Users, 2024
Poland: Share of BLIK Usage Among Young Adults, Aged 15-24 and 25-34, in %, 2024
Czech Republic: Overview of Online Payment Methods and Consumer Preferences, April 2025
Czech Republic: Cards Transaction Value, in USD billion, 2023 & 2027f
Czech Republic: Share of 18–24-Year-Olds Preferring Mobile Wallets (Apple Pay, Google Pay), in %, 2024
Czech Republic: Preferred Payment Methods, in % of Respondents, 2024
Hungary: Overview of Online Payment Methods and Consumer Preferences, April 2025
Hungary: Cards Transaction Value, in USD billion, 2024 & 2028f
Hungary: Mobile Payment Adoption Rate, in %, 2022 & 2023
Greece: Overview of Online Payment Methods and Consumer Preferences, April 2025
Greece: Cards Transaction Value, in USD billion, 2023 & 2027f
Greece: Share of Card Transaction Value, by Payment Channel, in %, 2021-2023e
Slovenia: Overview of Online Payment Methods and Consumer Preferences, April 2025
Slovenia: Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f
Slovenia: Number of Contactless Payment Cards, in millions, 2023 & 2028f
Romania: Overview of Online Payment Methods and Consumer Preferences, April 2025
Romania: Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f
Slovakia: Overview of Online Payment Methods and Consumer Preferences, April 2025
Slovakia: Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f
Serbia: Overview of Online Payment Methods and Consumer Preferences, April 2025
Serbia: Cards Transaction Value, in USD billion, 2024 & 2028f
Lithuania: Overview of Online Payment Methods and Consumer Preferences, April 2025
Lithuania: Cards Transaction Value, in USD billion, 2024 & 2028f
Bulgaria: Overview of Online Payment Methods and Consumer Preferences, April 2025
Bulgaria: Cards Transaction Value, in USD billion, 2023 & 2024 & 2028f
Croatia: Overview of Online Payment Methods and Consumer Preferences, April 2025
Croatia: Cards Transaction Value, in USD billion, 2024 & 2028f
Estonia: Overview of Online Payment Methods and Consumer Preferences, April 2025
Latvia: Overview of Online Payment Methods and Consumer Preferences, April 2025
5. Europe: AI & Automation in Commerce
5.1. Europe-Wide & Regional AI Adoption, and Applications
North. & West. Europe: Adoption of AI by Country, in % of Res. Report. Regular Use, Nov 2024 - Jan 2025
South. & East. Europe: Adoption of AI by Country, in % of Resp. Report. Regular Use, Nov 2024 - Jan 2025
Europe: AI Technology Adoption by Country, in % of Enterprises with 10 or More Employees, 2023 & 2024
Europe: AI Application Types, in % of Enterprises with 10 or More Employees, 2023 & 2024
Europe: Employee Usage of AI Tool by Country, in % of Resp. Using AI Several Times Weekly, June 2025
Europe: Lag in Generative AI Adoption, IT Investment Deficit, and Infrastructure Limitations, July 2025
Europe: AI Reskilling Targets, Talent Retention Issues, and Compliance Barriers, July 2025
Europe: LVMH’s AI Integration Across Design, E-Commerce, Engagement, and Operations, July 2025
Europe: AI Use in LVMH’s E-Commerce Search, Loyalty Programs, and Sales Tools, July 2025
Europe: AI-Driven Payment Automation, Fraud Detection, and Core Infrastructure Upgrades, July 2025
Europe: AI in Open Banking for Risk Control, Value Services, and Infrastructure Efficiency, July 2025
Europe: AI Wallet Mergers, P2P Expansion, and Digital Euro Integration, July 2025
Europe: AI-Driven MCA Growth, PSP Consolidation, and Regulatory Alignment via PSD3, July 2025
Europe: Digital Euro, MiCA Regulation, Innovation Framework, and AI-Driven Payments, July 2025
Europe: AI Fraud Prevention, Biometric Authentication, and Tokenized Checkout Solutions, July 2025
Europe: Deepfakes, Synthetic Identities, and Onboarding Manipulation in AI-Driven Payments, July 2025
Europe: Multi-Channel Deception, AI Disinformation, and Detection Strain in Fraud Landscape, July 2025
Europe: Fraud Prevention, Chatbot Automation, Personalization, and Process Efficiency, July 2025
5.2. European AI Use Cases, Trust, Regulation & Governance
Europe: AI Use Cases in Risk and Compliance Functions, in % of Respondents, Aug - Sep 2024
Europe: Personal and Work Adoption of Top Generative AI Use Cases, in % of Respond., June - Aug 2024
Europe: Employee Views on Generative AI’s Workplace Outcomes, in % of Respondents, June - Aug 2024
Europe: Top Public Concerns About Generative AI Use, in % of Respondents, June - August 2024
Europe: Use of Generative AI by Task Type, in % of Respondents, June - August 2024
Europe: Employee Expectations of AI Job Displacement by Country, in % of Respondents, June 2025
Europe: AI Agent Integration into Operational Workflows by Country, in % of Companies, June 2025
Northern & Western Europe: Trust and Acceptance of AI by Country, in % of Resp., Nov 2024 - Jan 2025
Southern & Eastern Europe: Trust and Acceptance of AI by Country, in % of Resp., Nov 2024 - Jan 2025
Northern & Western Europe: Views of AI Benefits Over Risks, in % of Rsp. by Country, Nov 2024 - Jan 2025
Southern & Eastern Europe: Views of AI Benefits Over Risks, in % of Rsp. by Country, Nov 2024 - Jan 2025
Northern & Western Europe: Regular Use & Trust of AI at Work by Country, in % of Resp., Nov 2024 - Jan 2025
Southern & Eastern Europe: Regular Use & Trust of AI at Work by Country, in % of Resp., Nov 2024 - Jan 2025
Nordics: Regulatory Burdens, Leadership Gaps, and Limited AI Agent Adoption in GenAI, July 2025
UK & Nordics: Perception & Adoption of GenAI Among Business Leaders, in % of Respondents, Sept. 2024
Germany & Nordics: Concerns and Experimentation Levels in GenAI Adoption, in % of Resp., Sept. 2024
Netherlands & Nordics: Perceived Barriers and Trust Levels in GenAI Adoption, in % of Resp., Sept. 2024
North. & West. Europe: Share Citing a Need for AI Regulation by Country, in % of Resp. Nov 2024 - Jan 2025
South & East. Europe: Share Citing a Need for AI Regulation by Country, in % of Resp. Nov 2024 - Jan 2025
Europe: GPAI-Driven Consumer Risks from Accountability Gaps, Data Bias, and Manipulation, July 2025
Europe: Institutional, Regulatory, and Technical Obstacles to AI Integration, July 2025
Europe: GPAI Explainability Limits, ICT Risks, and Talent Shortages in Banking Sector, July 2025
Europe: AI Transparency, Third-Party Oversight, ICT Risk, and Ethical Use Requirements, July 2025
Europe: AI Act Risk Model, E-Commerce Adoption, and Early Implementation via AI Pact, July 2025
Europe: Gen AI Productivity Gains, Model Deficit, Infrastructure Gaps, and Energy Demand, July 2025
Europe: AI Semiconductor Design, Cloud Infrastructure, Raw Material Supply, July 2025
Europe: Advancing AI Governance Through Funding, Regulation, and Innovation, July 2025
Europe: Cloud Dependency, Modular AI Architecture, and Strategic Investment Priorities, July 2025
Europe: AI Act, Regulatory Sandboxes, Testing Environments, and Data Space Strategy, July 2025
5.3. Country-Level AI Adoption, Barriers, and Strategies
UK: Deepfake Scams, Fintech Vulnerabilities, and Enforcement Gaps in AI-Driven Fraud, July 2025
UK: Executive Impersonation and Cross-Border Risks in AI-Driven Corporate Fraud, July 2025
Germany: Top-Reported Benefits of GenAI Adoption, in % of Respondents, March 2025
Germany: Top-Reported Barriers of GenAI Adoption, in % of Respondents, March 2025
Germany: GenAI Strategy Implementation Status Among Enterprises, in % of Respondents, 2024 & 2025
Germany: Top Barriers to Trusted AI Implementation Among Enterprises, in % of Respondents, March 2025
Germany: eCrime Threat Vectors in Digital Systems, in % of Respondents, May 2024
France: GenAI Confidence, Regulatory Clarity, Talent Gaps, and Infrastructure Limitations, July 2025
France: Top GenAI Adoption Inhibitors vs. Global Baseline, in % Point Difference, January 2025
Spain: Structural Barriers to AI Adoption, SME Limitations, and Fragmented Digital Strategy, July 2025
Spain: Company Focus on Tech Investment and Strategic Digital Transformation, in % of Res., July 2025
Poland: Institutional Gaps, SME Resistance, and AI Barriers in Competitiveness Context, July 2025
Poland: AI Investment Perception by Company Size, in % of Respondents, June 2025
6. Europe: B2B E-Commerce & Digital Trade
6.1. Europe-Wide B2B E-Commerce & Marketplaces Landscape
Europe: B2B E-Commerce Marketplace Trends, October 2024
Europe: Overview of B2B E-Commerce Marketplaces, October 2024
Europe: Number of Annually Founded B2B Marketplaces, in Whole Numbers, & in % of Year-on-Year Change, 2013-2023
Europe: Number of B2B Marketplaces, by Funding Amount, in USD million, 2023e
Europe: Number of B2B Marketplaces, by Industry, in Whole Numbers, 2023e (1 of 2)
Europe: Number of B2B Marketplaces, by Industry, in Whole Numbers, 2023e (2 of 2)
Europe: Breakdown of Funded B2B Marketplaces, by Country of HQ Origin, 2023e
Europe: Share of “Freight And Logistics” Making Up the Total B2B Marketplaces, in %, 2023e
Europe: Share of “Food And Beverages” Making Up the Total Goods B2B Marketplaces, in %, 2023e
6.1. Europe-Wide B2B E-Commerce & Marketplaces Landscape (Continued)
Europe: Share of B2B Buyers That Use B2B E-Commerce Marketplaces, in %, 2024e
Europe: Share of E-Commerce Websites That Provide B2B Services, incl. B2B Marketplaces, in %, 2024e
Europe: Share of E-Commerce Websites That Provide B2B Services, incl. B2B Marketplaces, That Ship Internationally in %, 2024e
Europe: Share of B2B Companies That Are Actively Developing Their B2B Marketplace Strategy*, in %, 2024e
Europe: Share of Existing Enterprise Marketplaces That Will Be Engaged in B2B Transactions By the End of 2024, in %, 2024e
Europe: Share of B2B Buyers That Conduct Over One Quarter of Their Purchases on Online Marketplaces, in %, 2023
Europe: Share of B2B Buyers That Prefer Marketplaces Over Traditional Purchasing Arrangements, in %, 2023
Europe: B2B Marketplaces That Prioritize User Experience (UX) And User Interface (UI) Projects to Retain Sellers vs. Buyers, in % of B2B Marketplaces, 2024e
Europe: Share of B2B Marketplaces That Use Value Added Services to Keep Sellers on the Marketplace, in %, 2023
Europe: Share of B2B Marketplaces That Said That The Biggest Threat Faced By Their Platform Today Is Competition From Traditional Offline Suppliers, in %, 2023
Europe: Troubles Faced by B2B E-Commerce Buyers on B2B Marketplaces, in % of B2B Buyers, 2024e
Europe: Overview of Selected Top B2B Marketplaces, 2023e (1 of 2)
Europe: Overview of Selected Top B2B Marketplaces, 2023e (2 of 2)
6.2. B2B E-Commerce Performance, Buyer Behavior & Challenges
Europe: B2B E-Commerce GMV Compound Annual Growth Rate, in % of CAGR, 2018-2022 & 2022-2026f
Europe: B2B E-Commerce Sales Value, in USD trillion, 2022e & 2026f
Europe: Share of B2B Companies That Are Now Active in B2B E-Commerce And Consider Their Entry Into This Area of Business to Be a Success, in %, 2022e
Europe: Share of B2B Companies That Obtain More Than 80% of Their Revenue From E-Commerce, in %, 2022e
Europe: Share of B2B Companies That Believe That E-Commerce Is An Opportunity For More Exports, in %, 2022e
Europe: Share of B2B Companies That See Positive Effects of Launching Online Sales, in %, 2022e
Europe: Breakdown of B2B Purchases Made Online, by Share, in % of Business Buyers, 2024e
Europe: Share of Business Buyers Who Face Challenges With Online, in %, 2024e
Europe: Share of Business Buyers Who Prefer E-Commerce For Fulfilment, in %, 2024e
Europe: Share of Business Buyers Who Will Abandon a Cart Without Payment Terms, in %, 2024e
Europe: Share of Business Buyers Who Say That Payment Terms Are Crucial For Success, in %, 2024e
Europe: Share of Business Buyers Who Say That Payment Challenges at Checkout Are Causing Issues, in %, 2024e
Europe: Share of Business Buyers Who Say Having Access to Payment Terms Is Either Important Or Very Important When Choosing a New B2B Supplier, in %, 2024e
Europe: Areas of Improvement in B2B E-Commerce, in % of Business Buyers, 2024e
6.3. Regional & Country-Level B2B Marketplaces and Payment Practices
Western Europe: Breakdown of the Total Value of B2B Invoices Paid On Time, Overdue And Bad Debt, in %, Q2 2023 & Q2 2024
Western Europe: Breakdown of Changes in B2B Customers’ Payment Duration Over the Past 12 Months Noted By Companies, in %, Q2 2024
Western Europe: Consequences of Late Payments From B2B Customers, in % of Companies, Q2 2024
Western Europe: Main Sources of Financing Used During the Past 12 Months, in % of Companies, Q2 2024
Western Europe: Breakdown of Companies That See an Increased Insolvency Risk For Their Customers in the Next 12 Months, in %, Q2 2024
Western Europe: Breakdown of Companies’ Expectations Towards the Change in Payment Practices of Their B2B Customers, in %, Q2 2024
Western Europe: Breakdown of Companies’ Expectations Towards the Change in Their Average DSO in the Next 12 Months, in %, Q2 2024
Central & Eastern Europe: Breakdown of the Total Value of B2B Invoices Paid On Time, Overdue And Bad Debt, in %, Q2 2024
Central & Eastern Europe: Breakdown of Changes in B2B Cust.’ Payment Duration Over the Past 12 Months Noted By Comp., in %, Q2 2024
Central & Eastern Europe: Consequences of Late Payments From B2B Customers, in % of Companies, Q2 2024
Central & Eastern Europe: Main Sources of Financing Used During the Past 12 Months, in % of Companies, Q2 2024
Central & Eastern Europe: Breakdown of Comp. That See an Inc. Insolvency Risk For Their Customers in the Next 12 Months, in %, Q2 2024
Central & Eastern Europe: Breakdown of Comp.’ Expec. Towards the Change in Payment Practices of Their B2B Customers, in %, Q2 2024
Central & Eastern Europe: Breakdown of Comp.’ Expec. Towards the Change in Their Average DSO in the Next 12 Months, in %, Q2 2024
Scandinavia: Share of B2B Companies That Expect Sales to Happen Online, in %, 2024e
Scandinavia: Share of B2B Companies That Generate Sales Through E-Commerce Platforms, in %, 2024e
UK: Overview of Selected Top B2B Marketplaces, 2023e (1 of 2)
UK: Overview of Selected Top B2B Marketplaces, 2023e (2 of 2)
Germany: Overview of Selected Top B2B Marketplaces, 2023e
France: Overview of Selected Top B2B Marketplaces, 2024e (1 of 2)
France: Overview of Selected Top B2B Marketplaces, 2024e (2 of 2)
Netherlands: Overview of Selected Top B2B Marketplaces, 2024e (1 of 2)
Netherlands: Overview of Selected Top B2B Marketplaces, 2024e (2 of 2)
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