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Recent CRM & Customer Service Research for December 2018


South Korean Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: South Korea
Digitaling Software - Global Market Outlook (2017-2026)
Topics: CRM, Cloud Computing
Regions: Global
Taiwanese Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Taiwan
Vietnamese Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Vietnam
Call Center Services in the US - Procurement Research Report
Topics: Call Centers
Regions: United States
Global (North America, Europe and Asia-Pacific, South America, Middle East and Africa) Contact Center Market 2018 Forecast to 2023
Topics: Call Centers
Regions: Asia, Europe, Middle East, North America, South America, Global
United States Contact Center Market by Manufacturers, States, Type and Application, Forecast to 2023
Topics: Call Centers
Regions: United States
Data Management Platform - Global Market Outlook (2017-2026)
Topics: Internet Advertising, CRM
Regions: Global
Global Telco Customer Loyalty Playbook 2018: Leveraging loyalty strategies to unlock revenue
Topics: Consumer Loyalty
Regions: Global
Telemarketing & Call Centers in the US - Industry Market Research Report
Topics: Marketing, Call Centers
Regions: United States
Asia-Pacific Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Asia
Chinese Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: China
Indonesian Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Indonesia
Global Cloud-based Contact Center Market - Segmented by Solutions (Automatic Call Distribution, Agent Performance Optimization, Dialers, Interactive Voice Response, Computer Telephony Integration, Analytics, Reporting), Services (Managed, Professional), E
Topics: Call Centers, Cloud Computing, Telephony, Interactive Voice Response (IVR)
Regions: Global
The 2019-2024 World Outlook for Customer Experience Monitoring
Topics: Customer Service
Regions: Global
Global CRM Analytics Market - Segmented by Type (Customer Analytics, Contact Center Analytics, Social Media Analytics, Sales and Marketing Analytics), End-User Industry (Health Care, Retail, Energy and Utilities, Transportation and Logistics, Media and En
Topics: CRM
Regions: Global
The 2019-2024 World Outlook for Customer Relationship Management (CRM) Technology Hosting
Topics: CRM, Web Hosting
Regions: Global
Global Retail Analytics Market - Segmented By Type (Solutions, Services), Mode of Deployment (On-premise, On-demand), Module Type (Strategy & Planning, Financial Management, Supply Chain Management) and Geography - Growth, Trends, and Forecasts (2018 - 20
Topics: CRM, Supply Chain Management, Technology, Big Data
Regions: Global
CRM Applications Markets in China
Topics: CRM
Regions: China
The 2019-2024 World Outlook for Telecom CRM, E-Commerce, and Analytics
Topics: CRM, General E-Commerce, E-Commerce & Online Retailing
Regions: Global
The 2019-2024 World Outlook for Customer Relationship Management (CRM) Support and Services
Topics: CRM
Regions: Global
The 2019-2024 World Outlook for Customer Data Integration (CDI) Software
Topics: CRM, Application Software
Regions: Global
Software And BPO Services Market Global Overview 2018 Including: Software Services, BPO Services, Applications Software, Computer Programing, Web Design Services, CRM BPO, Infrastructure SoftwareCovering: IBM, SAP, NTT Data, Oracle, TCS, CapGemini, CSC, H
Topics: CRM, Software & Services Company Reports, Web Design & Development
Regions: Global
IDC PeerScape: Distributed Order Management Practices to Optimize Configuration for Efficient Inventory and Call Center Management in Retail Supply Chains
Topics: Call Centers, Supply Chain Management, Technology
Unified CommunicationMarket by Application (Video, Telephony, Conferencing, Mobility, Unified Messaging, IM & Presence, and Contact Center) and Industry Vertical (Energy and Utilities, IT and Telecom, Retail, Healthcare, Manufacturing, BFSI, Public Sector
Topics: Call Centers, Telephony, Audio, Video and Teleconferencing, Messaging, Messaging
Regions: Global
The 2019-2024 World Outlook for Contact Centres
Topics: Call Centers
Regions: Global
Business Applications Markets in China
Topics: CRM, Application Software
Regions: China
Capitalizing on Opportunities in the Global Contact Center Outsourcing Market with Digital Transformation, 2018 to 2020
Topics: Call Centers
Regions: Global
The 2019-2024 World Outlook for Customer Relationship Management (CRM)
Topics: CRM
Regions: Global
Global Contact Center Market 2018-2022
Topics: Call Centers
Regions: Global
CRM BPO Global Market Report 2018Including: CRM BPO
Topics: CRM
Regions: Global
The 2019-2024 World Outlook for Sales Performance Management
Topics: CRM
Regions: Global
Penetration Testing Market: Global Industry Analysis (2012 - 2016) and Opportunity Assessment (2017 - 2027)
Topics: CRM, E-Mail, Cloud Computing
Regions: Global
Insurance Analytics Market by Component, Business Application (Claims Management, Risk Management, Customer Management and Personalization, Process Optimization), Deployment Model, Organization Size, End-User, and Region - Global Forecast to 2023
Topics: Small & Medium Business (SMB), CRM, General Insurance, Technology, Cloud Computing
Regions: Global
The 2019-2024 World Outlook for Call Center Services
Topics: Call Centers
Regions: Global
Australian Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Australia
The 2019-2024 World Outlook for Customer Analytics
Topics: CRM
Regions: Global
Intelligent Virtual Assistant Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2018-2023
Topics: Smart Phone, Personal Computers, Customer Service
Regions: Global
Thai Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Thailand
Global Contact Center Software Market Size and Forecast to 2022
Topics: Call Centers
Regions: Global
A Chatbot Market Size By Type (Rule-Based
Topics: Customer Service
Contact Center Market Opportunities for UC Solutions
Topics: Call Centers
Regions: Global
Global Marketing Automation Software Market Forecast 2018-2026
Topics: Marketing, Email Marketing, Small & Medium Business (SMB), CRM, Cloud Computing
Regions: Global
Hong Kong Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Hong Kong
Indian Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: India
Call Centre Operation in Australia - Industry Market Research Report
Topics: Call Centers
Regions: Australia
Call Centre Operation in New Zealand - Industry Market Research Report
Topics: Call Centers
Regions: New Zealand
North America and Europe Contact Center Market by Manufacturers, Regions, Type and Application, Forecast to 2023
Topics: Call Centers
Regions: Europe, North America
North America Contact Center Market by Manufacturers, Countries, Type and Application, Forecast to 2023
Topics: Call Centers
Regions: North America
The 2019-2024 World Outlook for Service Quality Management (SQM)
Topics: Customer Service
Regions: Global


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