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Recent CRM & Customer Service Research for August 2018


Telephone Call Centers
Topics: Call Centers
Regions: United States
Call Centres (GLOBAL) - Industry Report
Topics: Call Centers
Regions: Global
Call Centres (UK) - Industry Report
Topics: Call Centers
Regions: United Kingdom
Call Centre Systems (UK) - Industry Report
Topics: Call Centers
Regions: United Kingdom
Call Centres (NORDIC) - Industry Report
Topics: Call Centers
Regions: Denmark, Finland, Norway
Call Centres (SWEDEN) - Industry Report
Topics: Call Centers
Regions: Sweden
Sales Promotion Services
Topics: Marketing, Call Centers
Regions: United States
Global Telco Customer Loyalty Playbook 2018: Leveraging loyalty strategies to unlock revenue
Topics: Consumer Loyalty
Regions: Global
Telemarketing & Call Centers in the US - Industry Market Research Report
Topics: Marketing, Call Centers
Regions: United States
A2P SMS Market (2017 - 2025) - Global Analysis and Forecasts By Type (Traditional & Managed Messaging Services, Cloud API Messaging Platform); By Application (Pushed Content Services, Interactive Services, Promotional Campaigns, CRM Services, Other Servic
Topics: CRM, Cloud Computing, CRM & Customer Service, Messaging, Messaging
Regions: Global
Call Centre Operation in Australia - Industry Market Research Report
Topics: Call Centers
Regions: Australia
Help Desk & Call Center Software in the US - Procurement Research Report
Topics: Call Centers, Help Desk
Regions: United States
Loyalty Program Management Software in the US - Procurement Research Report
Topics: Consumer Loyalty, Consumer Loyalty
Regions: United States
Call Centers
Topics: Call Centers
Regions: Global
Global Cloud-based Contact Center Market - Segmented by Solutions (Automatic Call Distribution, Agent Performance Optimization, Dialers, Interactive Voice Response, Computer Telephony Integration, Analytics, Reporting), Services (Managed, Professional), E
Topics: Call Centers, Cloud Computing, Telephony, Interactive Voice Response (IVR)
Regions: Global
Digitaling Software - Global Market Outlook (2017-2026)
Topics: CRM, Cloud Computing
Regions: Global
Data Management Platform - Global Market Outlook (2017-2026)
Topics: Internet Advertising, CRM
Regions: Global
Asia-Pacific Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Asia
Chinese Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: China
Indonesian Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Indonesia
Japanese Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Japan
New Zealand Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: New Zealand
Philippine Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Philippines
Singaporean Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Singapore
South Korean Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: South Korea
Taiwanese Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Taiwan
Vietnamese Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Vietnam
United States Contact Center Market by Manufacturers, States, Type and Application, Forecast to 2023
Topics: Call Centers
Regions: United States
Capitalizing on Opportunities in the Global Contact Center Outsourcing Market with Digital Transformation, 2018 to 2020
Topics: Call Centers
Regions: Global
Global Contact Center Software Market Report and Forecast to 2022
Topics: Call Centers
Regions: Global
Insurance Analytics Market by Component, Business Application (Claims Management, Risk Management, Customer Management and Personalization, Process Optimization), Deployment Model, Organization Size, End-User, and Region - Global Forecast to 2023
Topics: Small & Medium Business (SMB), CRM, General Insurance, Technology, Cloud Computing
Regions: Global
Global Software Dedicated Hardware Device Market Report and Forecast to 2022
Topics: Call Centers, Equipment/Hardware, Application Software
Regions: Global
Global Software Dedicated Hardware Device Market Size and Forecast to 2022
Topics: Call Centers, Equipment/Hardware, Application Software
Regions: Global
CRM Applications Markets in China
Topics: CRM
Regions: China
Global (North America, Europe and Asia-Pacific, South America, Middle East and Africa) Contact Center Market 2018 Forecast to 2023
Topics: Call Centers
Regions: Asia, Europe, Middle East, North America, South America, Global
Software And BPO Services Market Global Overview 2018 Including: Software Services, BPO Services, Applications Software, Computer Programing, Web Design Services, CRM BPO, Infrastructure SoftwareCovering: IBM, SAP, NTT Data, Oracle, TCS, CapGemini, CSC, H
Topics: CRM, Software & Services Company Reports, Web Design & Development
Regions: Global
IDC PeerScape: Distributed Order Management Practices to Optimize Configuration for Efficient Inventory and Call Center Management in Retail Supply Chains
Topics: Call Centers, Supply Chain Management, Technology
Business Applications Markets in China
Topics: CRM, Application Software
Regions: China
Telephone Call Centers - The 2018 U.S. Market Research Report (Covers 2009-2022)
Topics: Call Centers
Regions: United States
Australian Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Australia
Hong Kong Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Hong Kong
Indian Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: India
Malaysian Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Malaysia
Thai Contact Center Applications Market, Forecast to 2023
Topics: Call Centers
Regions: Thailand
Global Marketing Automation Software Market Forecast 2018-2026
Topics: Marketing, Email Marketing, Small & Medium Business (SMB), CRM, Cloud Computing
Regions: Global
Call Centre Operation in New Zealand - Industry Market Research Report
Topics: Call Centers
Regions: New Zealand
Global Voice Assistant Landscape Market - Segmented by Application (Messenger Bots, Websites, Contact Centre), End-user Industry (IT & Telecom, BFSI, Automotive, Healthcare, Education), and Region - Growth, Trends, and Forecast (2018 - 2023)
Topics: Call Centers, Interactive Voice Response (IVR)
Regions: Global
Global Contact Center Software Market Size and Forecast to 2022
Topics: Call Centers
Regions: Global
CRM Applications Industry Forecasts - China Focus
Topics: CRM
Regions: China
CRM Applications Companies in China
Topics: CRM
Regions: China


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