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Recent CRM Research for October 2020


The Salesforce and ServiceMax Strategic Partnership Builds on the Promise of End-to-End Field Service Execution for Complex Industries
Topics: CRM, Customer Service, Enterprise Computing
Nordic Enterprise Application Vendor Shares, 2019: Digital Service Transformation Drives Continued Growth
Topics: CRM, Enterprise Computing
Regions: Denmark, Finland, Norway
Healthcare Cloud Computing Market by Product (EMR/EHR, Telehealth, RCM, HIE, CRM), Deployment (Private Cloud, Hybrid Cloud), Component (Software, Services), Pricing (Pay-as-you-go, Spot Pricing), Service (SaaS, IaaS) - Analysis & Global Forecasts to 2025
Topics: CRM, Telemedicine, Cloud Computing, Internet of Things IoT, Application Software, Big Data
Regions: Global
Business Analytics & Enterprise Software Investment Global Outlook 2020
Topics: CRM
Regions: Global
Distributor and Aggregator Value and Economics
Topics: CRM, General IT Services
Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020
Topics: Business Outsourcing, CRM, Outsourcing
Regions: Australia
2020 Global Forecast for Customer Data Platform Market (2021-2026 Outlook)-High Tech & Emerging Markets Report
Topics: Marketing, CRM
Regions: Global
Business Applications Markets in China
Topics: CRM, Application Software
Regions: China
Future of Customer and Consumer Vendor Profile: Quadient Customer Journey Mapping — Better Understanding the Customer
Topics: CRM, Customer Service
Customer Relationship Management (CRM) Software
Topics: CRM, CRM & Customer Service
Customer Engagement Solutions
Topics: Smart Phone, Mobile Computing & Portables, CRM, Customer Service
Regions: Global
2020 Global Forecast for Customer Experience Management Market (2021-2026 Outlook)-High Tech & Emerging Markets Report
Topics: CRM, Customer Service
Regions: Global
IDC MaturityScape: Retail Customer Experience Personalization
Topics: CRM, Technology
WNS Launches EXPIRIUS — A Proprietary and Cognitively Enabled Customer Experience Platform
Topics: CRM
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020
Topics: Business Outsourcing, CRM, Customer Service, Outsourcing
Regions: Asia
Web Analytics
Topics: CRM
Regions: Global
Telecom Analytics
Topics: CRM
Regions: Global
The Future of Work - Thematic Research
Topics: Telecommuting, Hardware, Wearable Electronics, CRM, COVID-19/Coronavirus, Internet of Things IoT, 3D Printing, Equipment/Hardware, 5G & 6G
Worldwide Customer Relationship Management Applications Software Market Shares, 2019: Salesforce, Microsoft, and Adobe Post Solid Gains
Topics: CRM, Software & Services Company Reports, Application Software
Regions: Global
Asia/Pacific (Excluding Japan and China) Customer Relation Management Applications Forecast, 2020–2024
Topics: Call Centers, CRM, Customer Service, Big Data
Regions: Asia
What Drives the Explosive Growth of CX Technologies?
Topics: CRM, Customer Service, General IT Services
Customer Experience Management Market by Component (Solutions, Services) Touchpoint, Deployment Type, Organization Size, Vertical (IT and Telecom, BFSI, Retail, Healthcare, Media and Entertainment), and Region - Global Forecast to 2025
Topics: CRM, Customer Service, Social Networking
Regions: Global
Worldwide Sales Force Productivity and Management Software Market Shares, 2019: Salesforce Gains More Incremental Revenue than All Others Combined
Topics: CRM
Regions: Global
Worldwide Sales Force Productivity and Management Software Forecast, 2020–2024: Flattening the Growth Curve by $9.1 Billion
Topics: Marketing, CRM, General Software & Services
Regions: Global
Salesforce Sustainability Strategy: When Actions Follow Intention
Topics: CRM, Supply Chain Management, Cloud Computing
Sales Force Automation (SFA)
Topics: CRM
Regions: Global
CRM Applications Industry Forecasts - China Focus
Topics: CRM
Regions: China
Worldwide Customer Relationship Management Applications Software Forecast, 2020–2024
Topics: CRM
Regions: Global
Asia/Pacific (Excluding Japan and China) Customer Relationship Management Applications Market Share, 2019
Topics: CRM
Regions: China, Japan, Asia
Artificial Intelligence in Retail Market by Product, Application (Predictive Merchandizing, Programmatic Advertising), Technology (Machine Learning, Natural Language Processing), Deployment (Cloud, On-Premises), and Geography - Global Forecast to 2027
Topics: Advertising, Technology, CRM, Cloud Computing, Internet of Things IoT, E-Commerce & Online Retailing, General Retailing, Technology
Regions: Global
Global Customer Relationship Management (CRM) Software Market, By Deployment (Cloud, On-premise), By Organization Size (SMEs, Large Enterprise), By Application (Sales, Marketing, Manufacturing, Customer Service, Social Networking, Supply Chain, Distributi
Topics: Small & Medium Business (SMB), CRM, Customer Service, Supply Chain Management, Cloud Computing
Regions: Global
CRM Applications Companies in China
Topics: CRM
Regions: China
CRM Applications Markets in China
Topics: CRM
Regions: China
AI in Fashion by Component (Solutions and Services), by Application (Product Recommendation, Product Search & Discovery, Virtual Assistants, Others, and Customer Relationship Management), by Deployment Mode (Cloud, and On-premises), by Category, (Apparel,
Topics: Accessories, Footwear, Apparel Manufacturing, Jewelry, CRM, Supply Chain Management, Cloud Computing, Internet of Things IoT, Apparel Retailing
Regions: Asia, Europe, North America, Global
Global Applicant Tracking Systems Market 2020-2024
Topics: CRM, Recruiting & Retention, Employment Agencies
Regions: Global
Global Casino CRM Software Market 2020 by Company, Regions, Type and Application, Forecast to 2025
Topics: CRM, Resorts/Casinos
Regions: Global
Global Customer Analytics Applications Market 2020-2024
Topics: Marketing, CRM, Internet of Things IoT
Regions: Global
North America Artificial Intelligence in Fashion Market to 2027 - Regional Analysis and Forecasts by Offerings (Solutions and Services); Deployment (On-premise and Cloud-based); Application (Product Recommendation, Virtual Assistant, Product Search and Di
Topics: Accessories, Apparel Manufacturing, Cosmetics, CRM, Cloud Computing, Internet of Things IoT
Regions: North America
Europe Artificial Intelligence in Fashion Market to 2027 - Regional Analysis and Forecasts by Offerings (Solutions and Services); Deployment (On-premise and Cloud-based); Application (Product Recommendation, Virtual Assistant, Product Search and Discovery
Topics: Accessories, Apparel Manufacturing, Cosmetics, CRM, Cloud Computing, Internet of Things IoT
Regions: Europe
Customer Relationship Management (CRM) Software: Global Markets
Topics: CRM
Regions: Global
Artificial Intelligence in Retail Market by Product (Chatbot, Customer Relationship Management), Application (Programmatic Advertising), Technology (Machine Learning, Natural Language Processing), Retail (E-commerce and Direct Retail)- Forecast to 2025
Topics: CRM, Internet of Things IoT, E-Commerce & Online Retailing, General Retailing, Technology, Apparel Retailing, Big Data
Global Hotel CRM Software Market 2020 by Company, Regions, Type and Application, Forecast to 2025
Topics: CRM, Hotels & Lodging
Regions: Global
Global Insurance CRM Software Market 2020 by Company, Regions, Type and Application, Forecast to 2025
Topics: CRM, Technology, CRM & Customer Service
Regions: Global
The 2021-2026 World Outlook for Social Customer Relationship Management (CRM)
Topics: CRM
Regions: Global
The 2021-2026 World Outlook for Sales Performance Management
Topics: CRM, Application Software
Regions: Global
The 2021-2026 World Outlook for Customer Analytics
Topics: CRM
Regions: Global
Global Mobile CRM Software Market 2020 by Company, Regions, Type and Application, Forecast to 2025
Topics: CRM, CRM & Customer Service
Regions: Global
Worldwide Customer Service Applications Software Forecast, 2019–2023: Market to Hit $15 Billion in 2023
Topics: CRM, Customer Service, Application Software
Regions: Global
The 2021-2026 World Outlook for Customer Relationship Management (CRM) Analytic Applications Software
Topics: CRM, CRM & Customer Service
Regions: Global
The 2021-2026 World Outlook for Telecom CRM, E-Commerce, and Analytics
Topics: CRM, General E-Commerce
Regions: Global


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