Outsourcing Market Research Reports & Industry Analysis

Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022 The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable compet ...

AWS-Atos Partnership Prefigures the Route to the Future for Infrastructure Outsourcing Providers This IDC Market Note discusses an announcement during AWS re:Invent in Las Vegas of a strategic agreement that deepens the existing partnership between AWS and Atos."This announcement between AWS and Ato ...

Healthcare RCM Outsourcing Market: Global Industry Trends, Share, Size, Growth, Opportunity, and Forecast 2023-2028 The global healthcare RCM outsourcing market size reached US$ 23.7 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 62.4 Billion by 2028, exhibiting a grow ...

Contact Center Outsourcing Market - Growth, Trends, COVID-19 Impact, and Forecasts (2023 - 2028) The Contact Center Outsourcing Market is registering a CAGR of 9% over the forecast period. Contact center outsourcing is a way that major companies look for cutting costs. Some industry leaders stand by ...

Frost Radar™: European Customer Experience Outsourcing Services, 2023 Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling ...

Global ATM Outsourcing Market Growth 2023-2029 ATM outsourcing is business process delegation to Partner under define conditions in advance. ATM outsourcing includes following: ATM renting, HW and SW maintenance, ATM monitoring and reporting, ATM Lifecycle management. Possibility for redemption exis ...

Global Payroll Outsourcing Services Market Growth (Status and Outlook) 2023-2029 Organizations may collaborate with an external firm to handle all their payroll functions to save valuable time and money – this is known as Payroll Outsourcing Services. These services can calculate employee pay, make ...

Global Recruitment Process Outsourcing (RPO) Market Growth (Status and Outlook) 2023-2029 The RPO is a sub-segment of human resource outsourcing (HRO) in which the recruitment processes are outsourced to external or third-party service providers. External service providers can manage end-to-end or a ...

Business Process Outsourcing (BPO) Market Size (by Technology, Geography, Sector and Size Band), Trends, Drivers and Challenges, Vendor Landscape, Opportunities and Forecast, 2021-2026 Summary The global BPO market research report provides an executive-level overview of the current BPO market worldw ...

Frost Radar™: Australia Customer Experience Outsourcing Services, 2022 Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences ...

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022 Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robu ...

Service Providers' Guide to Success in EX-Led Work Transformation This IDC Perspective assesses how service organizations accelerate and support organizational transformation of work and employee experiences (EX) to improve on key business performance metrics. EX transformation focuses on deploying ...

Delivering Holistic CX Analytics Services with Best-of-Breed Partner Ecosystems and Proprietary Platforms This IDC Market Perspective provides an overview of the penetration of analytics services as part of managed (outsourced) business process services engagements, including the partnerships and in ...

Business Process Outsourcing (BPO) Market Size, Share, Trends and Analysis by Region, Service (Customer Relationship Management, Finance and Accounting), Enterprise Size, Vertical (IT and Telecom, BFSI) and Segment Forecast, 2021-2026 Summary The global business process outsourcing market size was v ...

Frost Radar™: Customer Experience Outsourcing Services in North America, 2022 The customer experience (CX) outsourcing services landscape will sustain a strong growth trajectory during the next five years. Two drivers will fuel this momentum: the increasing acceptance of CX as a formidable competiti ...

United States IT Services Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The US IT Services market was valued at USD 193,52 billion in 2021 and is expected to grow at a CAGR of 7.10% during the forecast period 2022-2027. The market estimates are recorded based on the revenue g ...

IT Outsourcing Market - Growth, Trends, COVID-19 Impact, and Forecasts (2022 - 2027) The IT outsourcing market (hereafter referred to as the market studied) was valued at USD 526.6 billion in 2021, and it is expected to reach USD 682.3 billion by 2027, registering a CAGR of 4.13% during 2022-2027 (h ...

Global Outsourcing Market in BFSI Sector Market 2022-2026 Technavio has been monitoring the outsourcing market in BFSI sector market and it is poised to grow by $31.15 bn during 2022-2026, accelerating at a CAGR of 4.89% during the forecast period. Our report on the outsourcing market in BFSI sector ...

Call Center Outsourcing Market Forecasts to 2028 – Global Analysis by Type (Inbound Service and Outbound Service), Service Type (Video Support, Email Support, Social Media Support, Chat Support, Voice Support and Others Service Types), Enterprise Size (Large Enterprise and Small & Medium Enterprises ...

Global Patient Access Solutions Market Size, Share & Industry Trends Analysis Report By Offering, By Deployment Mode (Web & Cloud-based Solutions and On-premises), By End User (Healthcare Providers, HCIT Outsourcing Companies), By Regional Outlook and Forecast, 2022 – 2028 The Global Patient Access ...

North America Patient Access Solutions Market Size, Share & Industry Trends Analysis Report By Offering, By Deployment Mode (Web & Cloud-based Solutions and On-premises), By End User (Healthcare Providers, HCIT Outsourcing Companies), By Country and Growth Forecast, 2022 – 2028 The North America Pat ...

Europe Patient Access Solutions Market Size, Share & Industry Trends Analysis Report By Offering, By Deployment Mode (Web & Cloud-based Solutions and On-premises), By End User (Healthcare Providers, HCIT Outsourcing Companies), By Country and Growth Forecast, 2022 - 2028 The Europe Patient Access So ...

Kentley Insights’ 2022 Other It Technical Support Services Global Market Size & Growth Report covers market size, revenue, growth, and share across 4 global regions, 22 subregions, and 216 countries. Figures are from 2012 through 2021, with forecasts for 2022 and 2026. The historical data utilizes i ...

Customer Experience Outsourcing Services Market in Europe, Forecast to 2028 The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for compa ...

Toxicity Testing Outsourcing Market Growth & Trends The global toxicity testing outsourcing market size is expected to reach USD 6.78 billion by 2030, registering a CAGR of 9.4% from 2022 to 2030, according to a new report by Grand View Research, Inc. The increasing attrition rate in preclinical stu ...