Netherlands - Mobile Infrastructure, Broadband, Operators - Statistics and Analyses

Netherlands - Mobile Infrastructure, Broadband, Operators - Statistics and Analyses

Growth in the number of mobile subscribers in the Dutch market faltered between 2011 and 2017 as customers responded to more generous service plans by dispensing with secondary SIM cards from competing network providers. There has been some solid recovering since 2018, supported by mobile broadband, high smartphone penetration and competitive pricing for mobile data bundles. While operators are concentrating investment on 5G some, including KPN, have begun the process of closing 3G infrastructure with a view to refarming spectrum and other assets for LTE and 5G services. In some rural areas with poor fixed-line broadband coverage MNOS offer LTE services as a fixed broadband replacement and this trend will gain pace once 5G becomes widely available from about 2022.

Market revenue has been affected in recent quarters as a result of competition and regulatory measures on termination rates and roaming tariffs, as well as by consumer adoption of alternative messaging services, which has reduced the volume of SMS traffic.

The mobile market is fairly concentrated though the triopoly of T-Mobile Netherlands, KPN and VodafoneZiggo is supplemented by a good number of MVNOs and resellers. Additional pressure on MNOs is coming from new regulations which ended the restriction by which SIM cards were owned only by MNOs, essentially paving the way for private network operators to develop M2M and other services.

This report provides statistics and analyses on the Dutch mobile market, including a review of the key operators and regulatory issues, an assessment of emerging mobile data services and details of technologies based on LTE-B, LTB-M and 5G.

Key developments:

Regulator to issue guidelines on infrastructure sharing to promote 5G rollouts, aims to recall unused mobile numbers;
T-Mobile Netherlands trials 5G using spectrum in the 700MHz band;
KPN preps for 5G trials, plans 3G network shutdown in 2022, closes down four sub-brands;
VodafoneZiggo and KPN extend LTE-M network roll outs;
MNOs refarm 3G spectrum in the 2100MHz and 2600MHz bands for LTE;
MNOs join with banks to launch m-payments system;
T-Mobile Netherlands and Tele2 Netherlands complete merger;
Report update includes the regulators market data for Q4 2018, telcos operating and financial data to Q3 2019, recent market developments.

Companies mentioned in this report:

KPN, Orange Netherlands, Tele2, Versatel, Vodafone Netherlands, Ziggo, T-Mobile Netherlands


  • Synopsis
  • Market analysis
    • Table Decline in mobile retail and wholesale revenue – 2013 – 2018
    • Table Change in mobile services revenue by sector– 2008 – 2018
  • Mobile statistics
    • GENERAL STATISTICS
      • Table Growth in the number of mobile subscribers and penetration rate – 2009 – 2024
      • Table Change in mobile subscriber market share of subscribers by operator – 2006 – 2018
      • Table Change in prepaid and contract subscribers by market share (MNOS) –2008 – 2018
      • Table Change in the number of prepaid and contract subscribers (retail, MNOs) –2007 – 2018
      • Table Growth in the number of mobile antennae in service by technology – 2014 – 2019
      • Table Investment in mobile infrastructure – 2012 – 2018
  • Mobile infrastructure
    • DIGITAL NETWORKS
      • 5G
      • 4G (LTE)
      • 3G
  • Internet of Things (IoT)
    • MACHINE-TO-MACHINE (M2M)
      • Table Increase in the number of M2M connections – 2010 – 2018
  • Mobile voice
    • Table Growth in mobile voice traffic – 2007 – 2018
  • Mobile data
    • Table Growth in mobile data traffic – 2008 – 2018
    • Table Growth in mobile data traffic, quarterly change – 2016 – 2018
    • SMS
      • Table Decline in SMS traffic – 2008 – 2018
    • MULTIMEDIA MESSAGING SERVICES (MMS)
  • Mobile broadband
    • Table Growth in the number of active mobile broadband subscribers and penetration – 2009 – 2024
    • Table Change in the number of mobile broadband subscribers by type – 2009 – 2018
  • Regulatory issues
    • SPECTRUM REGULATIONS AND SPECTRUM AUCTIONS
      • Table 3G licence awards (spectrum, spectrum fees and admin fees) –July 2000
      • 2.6GHzc
      • 3.5GHz
      • Spectrum auction – 2012
      • Spectrum auction -2020
      • Spectrum refarming
    • MOBILE TERMINATION RATES (MTRS)
      • Table Decline in wholesale termination revenue – 2007 – 2018
      • Table Increase in wholesale terminated traffic – 2010 – 2018
    • MOBILE NUMBER PORTABILITY (MNP)
    • ROAMING
    • NETWORK SHARING
  • Major mobile operators
    • KPN
      • Table Change in the number of KPN Mobile's consumer retail and wholesale subscribers – 2006 – 2019
      • Table Development of KPN Mobile's revenue by type – 2015 – 2019
      • Table KPN Mobile revenue by quarter – 2015 – 2019
      • Table KPN mobile monthly ARPU – 2006 – 2019
    • VODAFONEZIGGO
      • Table Development of VodafoneZiggo's mobile revenue – 2016 – 2019
      • Table Change in the number of VodafoneZiggo mobile subscribers – 2009 – 2019
      • Table VodafoneZiggo ARPU – 2009 – 2019
    • T-MOBILE NETHERLANDS
      • Table Change in the number of T-Mobile Netherlands' subscribers by type– 2006 – 2019
      • Table Development of T-Mobile Netherlands' financial data – 2006 – 2019
    • MOBILE VIRTUAL NETWORK OPERATORS (MVNOS)
      • Table Growth in the number of MVNO subscribers and market share – 2005 – 2018
  • Mobile content and applications
    • M-PAYMENTS
    • SATELLITE MOBILE
  • Appendix – Historic data
    • Table Historic - Mobile (SIM) subscribers and penetration rate (regulator data) –1999 – 2009
    • Table Historic - Vodafone Netherlands financial data – 2007 – 2017
    • Table Historic - VodafoneZiggo mobile subscribers – 2004 – 2019
    • Table Historic - T-Mobile Netherlands mobile service revenue – 2007 – 2016
    • Table Historic - T-Mobile Netherlands blended ARPU – 2006 – 2016
    • Table Historic - Mobile services market revenue (MNOs) –2006 – 2015
    • Table Historic - KPN LTE subscribers – 2013 – 2015
    • Table Historic - Cumulative mobile numbers ported – 2003 – 2009
    • Table Historic - Vodafone Netherlands ARPU – 2004 – 2009
    • Table Historic - Vodafone Netherlands voice traffic – 2004 – 2016
    • Table Historic - Tele2 mobile subscribers – 2007 – 2018
    • Table Historic - Tele2 mobile revenue – 2012 – 2018
  • Related reports

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