Croatia - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

Croatia - Telecoms Infrastructure, Operators, Regulations - Statistics and Analyses

The telecoms market in Croatia has been shaped by the country having joined the European Union in 2013, a process which resulted in market liberalisation and the creation of a regulatory environment conducive to competition. Alternative operators have entered the market and there is effective competition in the in the fixed-line, broadband and mobile markets.

Alternative operators as well as the incumbent telco Hrvatski Telekom are investing in network infrastructure to support bandwidth-intensive services. In common with developments elsewhere in Europe, investment is being earmarked for fibre and mobile infrastructure while the fixed-voice market continues to dwindle.

The market has attracted international players including Telekom Austria and Tele2 Group, though the latter in mid-2019 sold its local unit Tele2 Croatia to United Group, a company with existing telecom and pay TV interests in the region. As a result, further investment and an expansion of Tele2 Croatia's offerings are expected into 2020.

This report provides a concise overview of Croatia's fixed-line market, covering regulatory developments, fixed-line infrastructure and the financial and operating performance of the main operators.

Key developments:

HT begins process to sell its 17.4% stake in Optima Telekom;
Regulator sets out amended wholesale access tariffs;
Report update includes the regulators market data to June 2019, telcos operating and financial data to Q2 2019, Telecom Maturity Index charts and analyses; recent market developments.

Companies mentioned in this report:

Hrvatski Telekom (HT), Optima Telekom, Metronet, A1 Croatia (VIPnet)


  • Synopsis
  • Key statistics
    • Table Top Level Country Statistics and Telco Authorities - Croatia – 2019 (e)
  • Regional European Market Comparison
    • EUROPE TELECOM MATURITY INDEX BY TIER
      • Market Leaders
      • Market Challengers
      • Market Emergents
    • TMI VERSUS GDP
    • MOBILE AND MOBILE BROADBAND PENETRATION
    • FIXED VERSUS MOBILE BROADBAND PENETRATION
  • Country overview
  • Telecommunications market
    • HISTORICAL OVERVIEW
    • MARKET ANALYSIS
      • Table Development of telecom services revenue by sector – 2012 – 2019
      • Table Change in telecom services revenue by sector – 2013 – 2019
      • Table Change in mobile and fixed-line network voice traffic – 2010 – 2019
  • Regulatory environment
    • HISTORICAL OVERVIEW
    • REGULATORY AUTHORITY
    • TELECOM SECTOR LIBERALISATION
    • PRIVATISATION
    • INTERCONNECT
    • UNIVERSAL SERVICE
    • ACCESS
    • NUMBER PORTABILITY (NP)
      • Table Accumulated fixed number portings – 2005 – 2019
    • CARRIER PRESELECTION (CPS)
      • Table Drop in the number of CPS access lines – 2008 – 2019
  • Fixed network operators
    • Table Fixed-line market share by operator – 2008 – 2019
    • HRVATSKI TELEKOM (HT)
      • Table Hrvatski Telekom financial data – 2008 – 2019
      • Table Change in Hrvatski Telekom's fixed voice and mobile revenue – 2010 – 2019
      • Table Decline in the number of Hrvatski Telekom retail fixed lines – 2005 – 2019
      • Table Decline in Hrvatski Telekom's voice ARPU – 2009 – 2019
    • A1 CROATIA
      • Table Development of A1 Croatia's financial results – 2009 – 2019
      • Table Growth in A1 Croatia's revenue – 2009 – 2019
      • Table Change in the number of A1 Croatia's access lines in service – 2012 – 2019
    • OPTIMA TELEKOM
      • Table Optima Telekom financial data – 2010 – 2019
      • Table Development of Optima Telekom operational data – 2010 – 2019
    • METRONET
  • Telecommunications infrastructure
    • OVERVIEW OF THE NATIONAL TELECOM NETWORK
      • Table Change in the number of fixed lines in service and teledensity – 2009 – 2024
    • INTERNATIONAL INFRASTRUCTURE
      • Table Increase in international internet bandwidth – 2009 – 2018
    • CLOUD COMPUTING
    • WHOLESALE
    • SMART INFRASTRUCTURE
  • Appendix – Historic data
    • Table Historic - Fixed lines in service and teledensity – 2000 – 2009
    • Table Historic - International internet bandwidth – 2001 – 2009
  • Related reports

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