
Small Business Credit Card Trends 2025
Description
The Packaged Facts report, Small Business Credit Card Trends, addresses the USmarket for small business credit cards. This report relies on proprietary, trended data toidentify how small business job titles/affiliations, purchasing decisions, and broaderfinancial services influence small business credit card use. It also includes market sizingfor the small business credit card market, by key players.
Table of Contents
96 Pages
- CHAPTER 1: EXECUTIVE SUMMARY
- REPORT SCOPE
- METHODOLOGY
- Survey Methodology
- EXECUTIVE SUMMARY
- Small Business Credit Card Market Size and Opportunity
- Small Business Credit Cards as Problem Solvers
- Small Business Credit Card Prospects
- Small Business Credit Card Users, by Card Network Affiliation
- Small Business Banking Relationships
- Credit Card Usage: Personal Versus Business Purposes
- Small Business Credit Card Issuers and Networks
- CHAPTER 2: THE US SMALL BUSINESS UNIVERSE
- FAST FACTS
- Number and Type of Small Businesses
- Types of Small Business Employees
- Use and Access to Financing
- Table 2-1. Types of Financing Used by Small Businesses for Capital in the Last 12 Months, 2024 (percent)
- CHAPTER 3: SMALL BUSINESS CREDIT CARD MARKET SIZE AND OPPORTUNITY
- OVERVIEW
- SMALL BUSINESS CREDIT CARDS ARE CAPTURING EXPENSE SHARE
- Table 3-1. US Small Business Credit Card Payment Value, Expenditures, and Revenue, 2022-2025 ($ billion, $ trillion, and percent)
- US SMALL BUSINESS CREDIT CARD MARKET SIZE AND FORECAST
- More Than $1 Trillion in Spend
- More Than 40% of Total Commercial Card Payment Value
- Table 3-2. US Small Business Credit Card Payment Value 2020-2026 ($ billion and percent)
- Visa in Pole Position
- Table 3-3. US Small Business Credit Card Payment Value by Payment Card Network, 2024 ($ billion and percent)
- US SMALL BUSINESS REVENUE MARKET SIZE
- Small Businesses Generate 18% of US Business Revenue in 2025
- Table 3-4. US Business Revenue Segmentation: Small, Middle Market, and Large Businesses 2022-2025 ($ trillion and percent)
- Micro Businesses Contribute Almost 30% of Small Business Revenue
- Table 3-5. US Small Business Revenue Segmentation: Business with <$1 Million, $1-$4.9 Million, $5-$9.9 Million, and $10-19.9 Million in Revenue 2022-2025 ($ trillion and percent)
- SMALL BUSINESS EXPENDITURE OPPORTUNITY
- US B2B Expenditures to Hit $34 Trillion in 2025
- Table 3-6. US Business Expenditure Segmentation by Economic Input Category 2021-2025 ($ trillion and percent)
- US Small Business Expenditures Near $6 Trillion
- Table 3-7. US Business Expenditure Segmentation: Small, Middle Market, and Large Businesses 2022-2025 ($ trillion and percent)
- Business Expenditures Among Smaller Businesses Run More than $3.6 Trillion
- Table 3-8. US Small Business Expenditure Segmentation: Business with <$1 Million, $1-$4.9 Million, $5-$9.9 Million, and $10-19.9 Million in Revenue 2022-2025 ($ trillion and percent)
- Small Business Credit Cards Capture Almost 18% of Expenditures
- Strong expenditures inroads that also suggests untapped opportunity
- Table 3-9. Share of US Small Business Expenditures Captured by Small Business Credit Cards, 2022-2025 ($ trillion and percent)
- Card Industry Participants Can Target Key Spending Categories to Close the Expenditure Gap
- Key small business purchasing categories
- Table 3-10. Small Business Purchasers by Type of Product/Service Purchased in the Last 12 Months, 2025 (millions and percent)
- CHAPTER 4: SMALL BUSINESS CREDIT CARDS AS PROBLEM SOLVERS
- OVERVIEW
- KEY ISSUES: CASH FLOW AND ACCESS TO CAPITAL
- SMALL BUSINESS CREDIT CARDS AS PROBLEM SOLVERS
- The Foundation: Working Capital Extension And Access To Revolving Credit
- Tapping the float
- Underwriting innovation opens access to credit
- Expense Management Integration Provides Multiple Benefits
- Expense categorization, tracking, and control
- Cash-flow tools and advisory
- Small Business Credit Card, Embedded Finance Hub, or Beyond?
- Seamless integration with banking and business services solves problems and drives engagement
- Business Blueprint: Amex builds out the financial services digital ecosystem
- But all eyes on fintechs
- CHAPTER 5: SMALL BUSINESS CREDIT CARD PROSPECTS
- OVERVIEW
- SIZING KEY PROSPECTS
- Key Prospects in the Tens of Millions
- Table 5-1 Small Business Workers, Key Employees, and Purchasers, 2021-2025 (millions and percent)
- Small Business Credit Card Penetration Remains Low Among Key Target Groups
- Table 5-2. Small Business Credit Card Usage: Small Business Workers, Key Employees, and Purchasers, 2025 (millions and percent)
- SMALL BUSINESS WORKERS AND KEY EMPLOYEES
- Self-employed adults are the largest single group of key employees
- Owners are most apt to have small business credit cards—but penetration is low
- Table 5-3. Small Business Credit Card Usage Among Small Business Workers and Key Employees, 2025 (millions and percent)
- Small Business Workers and Key Employees: Demographics
- HH Income
- Table 5-4. Small Business Workers and Key Employees: Share of Population by HH Income, 2025 (percent)
- Net Worth
- Table 5-5. Small Business Workers and Key Employees: Share of Population by Net Worth, 2025 (percent)
- Business Employment Size
- Table 5-6. Small Business Workers and Key Employees: Share of Population by Business Employment Size, 2025 (percent)
- Generation
- Table 5-7. Small Business Workers and Key Employees: Share of Population by Generation, 2025 (percent)
- Race/Ethnicity
- Table 5-8. Small Business Workers and Key Employees: Share of Population by Race/Ethnicity, 2025 (percent)
- SMALL BUSINESS PURCHASERS
- Small Business Purchasing Decision-Makers
- 24 million workers are involved in purchasing decisions
- Table 5-9. Small Business Workers and Purchasers, 2025 (millions and percent)
- Upper management holds the keys to purchasing decisions
- Table 5-10. Share of Small Business Workers and Key Employees Who Have Made Purchases for Their Business, 2025 (percent)
- Most small business purchasers spend less than $50,000 annually
- Table 5-11. Small Business Purchasers by Amount Spent in the Last 12 Months, 2025 (millions and percent)
- Purchasing decisions among larger businesses are more decentralized
- Table 5-12. Small Business Purchasers by Amount Spent in the Last 12 Months and Business Employee Size, 2025 (percent)
- Key Small Business Purchasing Categories
- Table 5-13. Small Business Purchasers by Type of Product/Service Purchased in the Last 12 Months, 2025 (millions and percent)
- Key purchase categories shift with employment size
- Table 5-14. Small Business Purchasers by Type of Product/Service Purchased in the Last 12 Months and Business Employee Size, 2025 (percent)
- CHAPTER 6: SMALL BUSINESS CREDIT CARD USERS, BY CARD NETWORK AFFILIATION
- OVERVIEW
- ROOM FOR GROWTH
- Table 6-1. Small Business Credit Card Users, 2021-2025 (millions and percent)
- Table 6-2. Small Business Credit Card Users by Card Network Affiliation, 2021-2025 (millions and percent)
- Table 6-3. Small Business Credit Cards: Usage, Usage in Past 30 Days, and Active Usage Rate by Card Network Affiliation, 2025 (percent)
- Demographic Analysis
- Visa and American Express skew to higher household incomes
- Table 6-4. Small Business Credit Card Users by Network Affiliation and Share of Population by HH Income, 2025 (percent)
- Small business credit cardholders exhibit strong high-net worth skew
- Table 6-5. Small Business Credit Card Users by Network Affiliation and Share of Population by Net Worth, 2025 (percent)
- A tight race for Gen X and Millennials
- Table 6-6. Small Business Credit Card Users by Network Affiliation and Share of Population by Generation, 2025 (percent)
- CHAPTER 7: SMALL BUSINESS BANKING RELATIONSHIPS
- OVERVIEW
- MOST USED FINANCIAL SERVICE: SMALL BUSINESS CREDIT CARDS
- Key Role: Helping Financial Services Providers Build Deeper Business Relationships
- Table 7-1. Small Business Credit Card and Loan Usage Among Small Business Key Employees by Job Title/Employment Affiliation, 2025 (percent)
- THE SMALL BUSINESS BANKING RELATIONSHIP
- Key Small Business Employees Are Most Likely to Bank with Chase
- It Wasn’t Always This Way
- Table 7-2. Top Ten Banks Used in the Past 12 Months by Small Business Key Employees, by Type of Service and Job Title/Employment Affiliation, 2025 (percent)
- Chase Also Wins on Credit Card Usage Penetration
- Table 7-3. Top Ten Bank is Issuing Credit Cards to Small Business Key Employees by Job Title/Employment Affiliation, 2025 (percent)
- Untapped Opportunity: Business Checking Accounts and Other Services
- A blip on the radar
- Table 7-4. Types of Banking Services Held by Small Business Key Employees by Job Title/Employment Affiliation, 2025 (percent)
- Small Business Loan Usage Lags Cards, Underscoring Use Case Differences
- Table 7-5. Types of Loans and Mortgages Held by Small Business Key Employees by Job Title/Employment Affiliation, 2025 (percent)
- CHAPTER 8: CREDIT CARD USAGE: PERSONAL VERSUS BUSINESS PURPOSES
- OVERVIEW
- CREDIT CARD INFLUENCE ON BUSINESS SPENDING
- Overall credit card usage dwarfs small business credit card usage
- Table 8-1. Major Credit Card vs. Small Business Credit Card Users, 2025 (millions and percent)
- Small Business Credit Card Penetration Among Small Business Employees Is Low
- Table 8-2. Small Business Credit Card Usage: Small Business Workers, Key Employees, and Purchasers 2025 (millions, thousands, and percent)
- Yet 20 Million Small Business Workers Use Credit Cards for Business Purposes
- Table 8-3. Small Business Workers: Credit Card Usage for Business versus Personal Purposes, 2025 (millions and percent)
- An Untapped Market of 18 Million Small Business Workers?
- Table 8-4. Small Business Workers: Credit Card Ownership and Usage for Business versus Personal Purposes, 2025 (millions and percent)
- Even Among Key Business Employees, Personal Card Use for Business Is Rampant
- Table 8-5. Small Business Key Employees: Credit Card Ownership and Usage for Business versus Personal Purposes, 2025 (millions and percent)
- Differences among key employees
- Table 8-6. Small Business Key Employees by Type: Credit Card Usage for Business versus Personal Purposes, 2025 (percent)
- Table 8-7. Small Business Key Employees by Type: Credit Card Usage for Business versus Personal Purposes, 2025 (millions)
- CHAPTER 9: SMALL BUSINESS CREDIT CARD ISSUERS
- JPMORGAN CHASE
- Table 9-1. Chase Small Business Credit Cards: Summary Comparison, 2025
- Performance Trends: Chase Seeks Additional Small Business Credit Card Share
- Already well-positioned: $135 billion in estimated small business credit card spend
- Table 9-2. JPMorgan Chase Credit Card Payment Value: Total, Consumer, and Small Business Payment Value, 2019-2024 ($ billion and percent)
- Small business loan portfolio size on par with American Express
- Table 9-3. JPMorgan Chase Credit Card Loans Outstanding: Total, Consumer, and Small Business Loans, 2019-2024 ($ billion and percent)
- Chase Small Business Banking Lends Support
- Micro business powerhouse with $234 billion in deposits and loyal customers
- Business Banking clients have driven small business credit card account growth
- Table 9-4. JPMorgan Chase Business Banking Metrics, 2024 ($ billion, millions, and percent)
- Major Card Moves: A 2022-2025 Timeline
- CAPITAL ONE
- Capital One’s Small Business Credit Card Lineup
- Performance Trends: Strong Small Business Credit Card Loan Growth
- Table 9-5. Capital One US Credit Card Loans Outstanding: Total, Consumer, and Small Business Loans, 2021-2024 ($ billion and percent)
- Table 9-6. Capital One US Credit Card Payment Value, 2019-2024 ($ billion and percent)
- Major Card Moves: A 2021-2025 Timeline
- BANK OF AMERICA
- Performance Trends: Credit Cards Power BofA’s Small Business Loan Portfolio
- Table 9-7. Bank of America Small Business Loans Outstanding: Credit Card vs. Other Loans, 2019-2024 ($ billion and percent)
- Small business credit card loans top $11 billion
- Table 9-8. Bank of America Credit Card Loans Outstanding: Total, Consumer, and Small Business Loans, 2019-2024 ($ billion and percent)
- Small business credit cards contribute a chunk of credit card payment value
- Table 9-9. Bank of America Card Payment Value: Total, Credit, and Debit Payment Value, 2019-2024 ($ billion and percent)
- Major Card Moves
- CHAPTER 10: SMALL BUSINESS NETWORK OPERATORS
- AMERICAN EXPRESS
- Performance Trends: Moderate Small Business Credit Card Payment Value and Loan Growth
- AMEX sits at the top of the issue heap but behind Visa
- Table 10-1. American Express US Small Business Credit Card Payment Value, 2024 ($ billion and percent)
- Table 10-2. American Express US Consumer, Small Business, and Corporate Cardholder Loans, Q2 2024 vs. Q2 2025 ($ billion and percent)
- Small business loans top $30 billion—but Chase is right behind American Express
- Small business card receivables on the decline
- Table 10-3. American Express US Quarterly Small Business Cardholder Receivables and Loans, Q3 2023-Q2 2025 ($ billion and percent)
- The American Express Small Business Credit Card User: A High Income Haven
- Table 10-4. Small Business Credit Card Users by Network Affiliation and Share of Population by HH Income, 2025 (percent)
- Small Business Headwinds
- Fintech pressures
- Co-branded card program loss
- Major Moves
- Business Checking is a hit
- Platinum refresh
- What competition?
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