Global Cloud-based Contact Center Market - Segmented by Solutions (Automatic Call Distribution, Agent Performance Optimization, Dialers, Interactive Voice Response, Computer Telephony Integration, Analytics, Reporting), Services (Managed, Professional), End User (BFSI, IT and Telecom, Media and Entertainment, Retail, Consumer), and Region - Growth, Trends, and Forecast (2018 - 2023)
The global cloud advertising market is projected to register a CAGR of 14.31% over the forecast period of 2018–2023. This report provides information about the leading players in the market and a corresponding detailed analysis of the top vendors in the cloud advertising market. In addition, the report discusses the major drivers that influence the growth of the market. It also outlines the challenges faced by the vendors and the market at large, as well as the key trends that are emerging in the market.
Cloud computing is the process of sharing a network of remote servers, which are hosted on the internet to store, practice, share, and manage data on a personal computer or a local server. The services provided by the cloud computing technology is referred to as cloud services. Cloud advertising, in terms of cloud-based services are those that maintain the assortment, operation, and delivery of advertising and ad-related data, in which cost and content are determined at the time of the end-user access.
Functional Capabilities of Cloud Advertising Service Driving Market
The key factors driving the global cloud advertising market are cost-effectiveness, functional capability, and the increase in small and medium enterprises. On the other hand, privacy and data security are hindering the market. However, privacy and data security have still alarmed a number of perceptive potential end users to select the cloud services.
North America as the Major Contributor
The North American market has been the focus for cloud-based advertising companies. This market is the highest contributor to cloud advertising. The United States is the major contributor to the North American market, on account of early adoption and huge investment in cloud-based services and solutions. Companies in this region are looking to scale-up their customer services operations to meet the growing demand, thus implicitly impacting the growth of the market. The Asia-Pacific market is the fastest growing cloud advertising market, which is estimated to grow at a very fast pace during the forecast period as compared to other regions.
Key Developments in the Market
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.Download eBook