Telecom API Market by Technology, Application and Service Type, Stakeholder, User Type, Deployment (Enterprise Hosted, Public Cloud, Private Cloud), and Platform as a Service Type 2019 – 2024
Global Communication Service Providers (CSP) continue to see Telecom APIs as a means of leveraging their network and subscriber assets to generate revenues with high margins. However, the ecosystem remains one in which largely third-parties, such as OTT players, maintain the end-user relationship with app and service clients, while CSPs merely provide essentially data as a service on a B2B basis.
While this model may suffice for CSPs with respect to the consumer segment and SMBs, it is not sustainable for large corporate clients. CSPs are facing increasing pressure to provide a greater variety of high quality enterprise communications and business collaboration solutions. Accordingly, Mind Commerce sees this as an area ripe for leveraging Telecom APIs to offer value-added carrier offerings such as team collaboration, telepresence, and unified communications (UC) as part of a Telecom API enabled marketplace.
This vision is beginning to come true. With the help of leading Telecom API and Communications-enabled app providers like Ribbon Communications, AT&T has recently launched an API Marketplace, which is something that Mind Commerce has recommended since 2011. Offering a turn-key approach by levering solutions such as Ribbon’s Kandy APIs and Wrappers, AT&T plans to facilitate enterprise customer ability to leverage telecom assets for embedded applications. Ribbon is also supporting KPN’s Telecom API marketplace.
Other leading telecom vendors such as Mavenir support the programmable telecom (Telecom APIs, platforms, and apps) ecosystem. The company recently announced its Mobile-Native Unified Communications and Collaboration as a Service (mUCaaS) solution. One of the key differentiators claimed by this solution is the ability for business-critical communications are prioritized by the mobile network using quality of service indicators that don’t have to compete with other existing OTT UCaaS applications.
For many larger Telecom API vendors, a substantial proportion of revenue continues to be generated from SIP Trunking in support of their client’s VoIP, UC, and other IP-based communications apps and services. However, many smaller players are innovating in areas that have high growth potential such as analytics data, device information, edge computing, and number management for calls, data, and subscribers. The last category in particular is emerging as an important area for unwanted call management solutions including robocall management.
Longer term, Mind Commerce sees CSPs leveraging Telecom APIs and related tools to support a variety of industry requirements in which carriers are amply positioned to leverage their market position. Those opportunities include Internet of Things (IoT) authentication, robotics, Artificial Intelligence (AI) platforms, Mobile Edge Computing (MEC), and support of Blockchain. Three areas that represent great opportunities for carriers to aggressively pursue solution development in the more near-term timeframe are AI, IoT, and Mobile Edge Computing.
Telecom APIs in IoT
IoT represents a huge and largely untapped market for CSPs, which Mind Commerce sees emerging once carriers begin to fully leverage 5G for IoT apps and services. More specifically, we have identified the opportunity for carriers to act as a orchestrator/mediator within the IoT ecosystem. Uniquely positioned as owner of the primary network to be used for IoT, and provider of data services for humans and machines alike, CSPs have the opportunity to provide various critical services such as IoT authentication, authorization, and accounting. This will include use of Telecom API resources to help manage IoT related access control, permissions, and usage tracking.
Telecom APIs in Mobile Edge Computing
Carriers are also well positioned to leverage Telecom API enabled capabilities in support of many edge computing use cases as MEC is rolled-out to optimize LTE, 5G, and IoT. Many MEC use cases will require support from multiple Telecom API categories such as Location, Presence, Subscriber Data, and QoS in support of zone-based enterprise apps, services, and data analytics. This will create both a challenge and opportunity for CSPs, which will need the assistance of systems integrators for implementation and managed infrastructure services providers for ongoing operations.
Telecom APIs in Artificial Intelligence
While many AI capabilities will be embedded within other areas (such as platforms, devices, semiconductors, etc.), AI will also be closely associated with end-users, creating an opportunity for CSPs to provide resource support for many AI enabled use cases. This will include basic support for AI, such as user verification, as well as more advanced functionality, such as identifying resource usage and behaviors among a closed user group like enterprise collaboration teams.
Now in its seventh year of covering the Telecom API market, Mind Commerce is pleased to offer the most comprehensive research covering the ecosystem including players, platforms, tools, solutions, and service offerings. Telecom API Market by Technology, Application and Service Type, Stakeholder, User Type, Deployment (Enterprise Hosted, Public Cloud, Private Cloud), and Platform as a Service Type 2019 – 2024 provides an in-depth assessment of the global Telecom API market, including business models, value chain analysis, operator strategies and a quantitative assessment of the industry from 2019 to 2024.
This report evaluates the current state of the market and outlook for the future including analysis and forecasts for the Telecom API market segmented many ways including:
• Globally, Regionally, and Countries
• Stakeholder Type (Carriers and Vendors)
• Network Technology (2G, 3G, LTE, and 5G)
• API Category (Presence, Location, SCM, etc.)
• App Developer (Carrier, Enterprise, Long Tail, and Partner)
• Deployment Type (Enterprise Hosted, Private Cloud, and Public Cloud)
• Implementation (Development and Set-up) and by Ongoing Operations
• Solution (AI, Analytics, Blockchain, Edge Computing, Robotics, WebRTC, etc.)
Forecasts by Service Type include: Messaging (SMS, MMS, RCS) API, WebRTC API, Payment API, IVR/Voice Store and Voice Control API , LBS and Map API, Subscriber Identity and SSO, Management API, Content Delivery API, M2M IoT API, IoT Platform Specific API, IoT Authentication API, Blockchain Specific API, AI Platform Specific API, Robotics Specific API, Analytics API, Call screening API, Device Information API, QoS (Quality of Service) API, Do not Disturb API, Edge/Fog Device Specific API. Forecasts by Developer Type include: Enterprise Developer, Internal Telecom Developer, Partner Developer, and Long Tail Developer. Forecasts by Deployment include: Enterprise Hosted, Public Cloud, and Private Cloud. Platform as a Service forecasts include: CPaaS and UCaaS.
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Select Report Findings:
• Total global Telecom API related revenue will reach $442.1.1B by 2024
• Global UCaaS revenue will reach $61.9B by 2024 growing at CAGR of 48.0%
• Enterprise-hosted deployment is growing most rapidly through the study period
• While smallest in revenue at $48.6B by 2024, MEA is fastest growing region at CAGR 31.7%
• Gain a better perspective of the State of the Market for Telecom APIs
• Identify challenges and opportunities across the entire API ecosystem
• Understand the role of Telecom APIs within the realm of Programmable Telecom
• Identify leading companies and solutions for Telecom API enabled apps and services
• Understand the market dynamics, players, and outlook for communication enabled apps
• Forecasts for every major Telecom API area including Categories, Solutions, Stakeholder Share, and more
• Forecasts for Telecom API support of Unwanted Call Management including Do Not Disturb and Call Screening
• Telecom API providers
• ICT Infrastructure providers
• CPaaS and UCaaS companies
• Legacy MNOs and OTT service providers
• Systems integrators for enterprise communications
• Application developers such as UC and enterprise collaboration
Vendors in Report:
• Apidaze (VoIP Innovations)
• Aspect Software
• CA Technologies
• CLX Communications
• hSenid Mobile
• Nokia Networks
• Persistent Systems
• Ribbon Communcations
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