Rich Communications Services Market Outlook and Forecasts 2020 – 2027

Rich Communications Services Market Outlook and Forecasts 2020 – 2027

This report provides analysis of the RCS market including drivers, technical issues, forecasts and future outlook. It is must reading for any organization focused on monetizing voice over LTE and 5G, data and messaging services, and integrating third-party value-added applications with carriers in a next generation IP environment.

The report analyzes RCS technologies and capabilities for use in applications by legacy carriers as well as OTT players, enterprise, and other third parties. The report also evaluates vendor strategies and initiatives including plans for new RCS based solutions.

The report also assesses the RCS market outlook for communication service providers as well as opportunities for enterprise to leverage RCS capabilities such as the combination of rich calls, messaging, and videos as well as branded communications. The report includes analysis and forecasts by technology, application, user type, deployment model, and industry vertical globally and regionally for 2020 to 2027.

Why purchase this report? With rich communication services market analysis orginating in 2013, Mind Commerce offers the most continuous and comprehensive RCS technologies, infrastructure, solutions, and applications market research available.

Select Report Findings
• More than 2 billion people will use RCS services by 2027
• Public cloud-based RCS deployment will reach $7B by 2027
• Rich calling and messaging will be the top application areas
• Social presence info will emerge as fastest growing RCS solution
• OTT service providers will benefit significantly through content integration
• Enterprise customers will benefit greatly through branded customer contact
Report Benefits:
• Forecasting for RCS market globally and regionally for 2020 – 2027
• Understand the players and market dynamics within the RCS ecosystem
• Identify leading RCS applications and use cases for consumer and enterprise users
• Identify how MNOs and third-parties can leverage opportunities within RCS ecosystem
• Recommendations for vendors, service providers and other stakeholders in the RCS ecosystem

Companies in Report:
• AT&T
• Celcom
• China Mobile
• D2 Technologies
• Deutsche Telekom
• Dialogic
• Ericsson
• First Orion
• Freedom Mobile
• Google
• Huawei
• Hiya
• Infinite Convergence
• Interop Technologies
• KDDI
• LG Uplus
• Microsoft
• Mavenir Systems
• Myriad Group
• Neusoft Corporation
• Nokia Network
• O2
• Oracle
• Orange Business
• Ribbon Communications
• Rogers Communications
• Samsung
• SAP America
• Sinch
• SK Telecom
• Slovak Telekom
• Sprint
• Summit Technology
• Synchronoss Technologies
• Telefonica
• TELIT Communications
• Telstra Corporation
• Transaction Network Services
• T-Mobile USA
• Twilio
• Verizon Wireless
• Vodafone


1.0 Executive Summary
2.0 Introduction
2.1 Rich Communication Services (RCS)
2.1.1 RCS Infrastructure
2.1.1.1 IP Multimedia Subsystem
2.1.1.2 Home Subscriber Server (HSS)
2.1.1.3 Call Session Control Function (CSCF)
2.1.1.4 Media and Application Servers
2.1.1.5 Gateway Functions
2.1.2 RCS Protocols
2.1.2.1 Session Initiation Protocol
2.1.2.2 SIP Session Components
2.1.2.2.1 SIP User Agents
2.1.2.2.2 SIP Register Servers
2.1.2.2.3 SIP Proxy Servers
2.1.2.2.4 SIP Redirect Servers.
2.1.2.3 Implications of SIP for IMS
2.1.2.4 SDP and MSRP
2.1.3 P2P vs. A2P Messaging
2.2 RCS Development and Implementation
2.2.1 3GPP Release
2.2.2 Joyn
2.2.3 RCS Universal Profile
2.2.4 GSMA and CCMI
2.2.5 Google vs. Apple
3.0 RCS Market Drivers
3.1 RCS Market Structure
3.2 RCS Business Models
3.3 RCS Market Dynamics
3.4 RCS Limitations
3.5 RCS Market Demand Analysis
3.6 Value Chain Analysis
4.0 RCS Capabilities and Applications
4.1 RCS Technology Analysis
4.1.1 VoIP Calling
4.1.2 Chat
4.1.3 File Transfer/Content Sharing
4.1.4 Rich Media / Advanced Messaging
4.1.5 IP Video Call
4.1.6 Presence Based Capability Exchange
4.1.7 Social Presence Information
4.2 Supporting Technologies
4.2.1 Artificial Intelligence
4.2.2 Internet of Things
4.2.3 Cloud Computing
4.2.4 LTE and 5G Networks
4.2.5 Telecom APIs
4.3 RCS as a Value-added Service Enabler
4.3.1 Value-added Services
4.3.2 Role of RCS in VAS
4.4 RCS Feature/Functionality Analysis
4.4.1 Subscriber Identity Management
4.4.2 Cloud Storage and Access
4.4.3 Presence Capabilities
4.4.4 RCS VoIP
4.4.4.1 VoLTE
4.4.4.2 Vo5G
4.4.5 Rich Calls and Messaging
4.4.6 Rich Media Integration
4.4.7 Mobile Commerce
4.5 RCS Consumer Use Cases
4.6 RCS Enterprise Use Cases
4.6.1 Enterprise Internal Communication
4.6.2 Customer Relationship Management
4.6.2.1 RCS Business Calling
4.6.2.2 RCS Business Messaging
4.6.3 Enterprise Vertical-specific Use Cases
4.6.3.1 Telecom and IT
4.6.3.2 Banking and NBFI
4.6.3.3 Retail and E-Commerce
4.6.3.4 Healthcare
4.6.3.5 Media and Entertainment
4.6.3.6 Tourism and Logistics
4.6.3.7 Government and Utilities
4.7 RCS End-user Analysis
4.8 RCS Global Adoption and Implementation
4.9 RCS vs. OTT Messaging
4.10 RCS vs. WebRTC
5.0 Company Analysis
5.1 AT&T
5.2 Celcom
5.3 China Mobile
5.4 Synchronoss Technologies
5.5 Deutsche Telekom
5.6 Dialogic
5.7 Ericsson
5.8 Ribbon Communications
5.9 Google
5.10 Huawei
5.11 Interop Technologies
5.12 KDDI
5.13 Mavenir Systems
5.14 Microsoft
5.15 Neusoft Corporation
5.16 Nokia Network
5.17 Oracle
5.18 Orange Business
5.19 Samsung
5.20 SK Telecom
5.21 Sprint
5.22 Telefonica
5.23 T-Mobile USA
5.24 Verizon Wireless
5.25 Vodafone
5.26 D2 Technologies
5.27 Other Companies
5.27.1 Freedom Mobile
5.27.2 Infinite Convergence
5.27.3 LG Uplus
5.27.4 Myriad Group
5.27.5 O2
5.27.6 Rogers Communications
5.27.7 SAP America
5.27.8 Slovak Telekom
5.27.9 Summit Technology
5.27.10 TELIT Communications
5.27.11 Telstra Corporation
5.27.12 Sinch
6.0 RCS Market Analysis and Forecasts 2020 – 2027
6.1 Global RCS Market 2020 – 2027
6.1.1 Total RCS Market 2020 – 2027
6.1.2 RCS Market by Technology 2020 – 2027
6.1.3 RCS Market by Application 2020 – 2027
6.1.4 RCS Market by Industry Vertical 2020 – 2027
6.1.5 RCS Market by User Type 2020 – 2027
6.1.5.1 RCS Market by Enterprise Type 2020 – 2027
6.1.6 RCS Market by Deployment 2020 – 2027
6.1.6.1 RCS Market by Cloud Deployment 2020 – 2027
6.2 Regional RCS Market 2020 – 2027
6.2.1 RCS Market by Region 2020 – 2027
6.2.2 North America RCS Market Forecast 2020 – 2027
6.2.3 APAC RCS Market Forecast 2020 – 2027
6.2.4 Europe RCS Market Forecast 2020 – 2027
6.2.5 Latin America RCS Market Forecast 2020 – 2027
6.2.6 Middle East and Africa RCS Market Forecast 2020 – 2027
7.0 Future of RCS for CSPs, OTT Providers, and Enterprise
8.0 Conclusions and Recommendations
Figures
Figure 1: RCS Service Architecture
Figure 2: IMS Infrastructure
Figure 3: RCS A2P Messaging
Figure 4: RCS Universal Profile Ecosystem
Figure 5: RCS Business Models
Figure 6: Rich Media Messages
Figure 7: IoT RCS Application
Figure 8: Global RCS Messages 2020 – 2027
Figure 9: Mobile Commerce in RCS
Figure 10: RCS and Dynamic Address Book
Figure 11: RCS Integration with Apps and Content
Figure 12: RCS Enterprise Dashboard
Figure 13: RCS Enterprise Employee Finder Application
Figure 14: Call Data Analytics and Enterprise Call Completion
Figure 15: Enterprise Branded Calls
Figure 16: RCS Business Message Metrics
Figure 17: Dialogic PowerMedia XMS Media Server
Figure 18: Interop Rich Communication Suite
Figure 19: Orange UCC Framework for RCS
Figure 20: Global RCS Market 2020 – 2027
Tables
Table 1: RCS Monthly Active User by Technology 2020 – 2027
Table 2: RCS Monthly Active User by Region 2020 – 2027
Table 3: Global RCS Market by Technology 2020 – 2027
Table 4: Global RCS Market by Application 2020 – 2027
Table 5: Global RCS Market by Industry Vertical 2020 – 2027
Table 6: Global RCS Market by User Type 2020 – 2027
Table 7: Global RCS Market by Enterprise Type 2020 – 2027
Table 8: Global RCS Market by Deployment 2020 – 2027
Table 9: Global RCS Market by Cloud Deployment 2020 – 2027
Table 10: RCS Market by Region 2020 – 2027
Table 11: North America RCS Market by Technology 2020 – 2027
Table 12: North America RCS Market by Application 2020 – 2027
Table 13: North America RCS Market by Industry Vertical 2020 – 2027
Table 14: North America RCS Market by User Type 2020 – 2027
Table 15: North America RCS Market by Enterprise Type 2020 – 2027
Table 16: North America RCS Market by Deployment 2020 – 2027
Table 17: North America RCS Market by Cloud Deployment 2020 – 2027
Table 18: North America RCS Market by Country 2020 – 2027
Table 19: APAC RCS Market by Technology 2020 – 2027
Table 20: APAC RCS Market by Application 2020 – 2027
Table 21: APAC RCS Market by Industry Vertical 2020 – 2027
Table 22: APAC RCS Market by User Type 2020 – 2027
Table 23: APAC RCS Market by Enterprise Type 2020 – 2027
Table 24: APAC RCS Market by Deployment 2020 – 2027
Table 25: APAC RCS Market by Cloud Deployment 2020 – 2027
Table 26: APAC RCS Market by Country 2020 – 2027
Table 27: Europe RCS Market by Technology 2020 – 2027
Table 28: Europe RCS Market by Application 2020 – 2027
Table 29: Europe RCS Market by Industry Vertical 2020 – 2027
Table 30: Europe RCS Market by User Type 2020 – 2027
Table 31: Europe RCS Market by Enterprise Type 2020 – 2027
Table 32: Europe RCS Market by Deployment 2020 – 2027
Table 33: Europe RCS Market by Cloud Deployment 2020 – 2027
Table 34: Europe RCS Market by Country 2020 – 2027
Table 35: Latin America RCS Market by Technology 2020 – 2027
Table 36: Latin America RCS Market by Application 2020 – 2027
Table 37: Latin America RCS Market by Industry Vertical 2020 – 2027
Table 38: Latin America RCS Market by User Type 2020 – 2027
Table 39: Latin America RCS Market by Enterprise Type 2020 – 2027
Table 40: Latin America RCS Market by Deployment 2020 – 2027
Table 41: Latin America RCS Market by Cloud Deployment 2020 – 2027
Table 42: Latin America RCS Market by Country 2020 – 2027
Table 43: MEA RCS Market by Technology 2020 – 2027
Table 44: MEA RCS Market by Application 2020 – 2027
Table 45: MEA RCS Market by Industry Vertical 2020 – 2027
Table 46: MEA RCS Market by User Type 2020 – 2027
Table 47: MEA RCS Market by Enterprise Type 2020 – 2027
Table 48: MEA RCS Market by Deployment 2020 – 2027
Table 49: MEA RCS Market by Cloud Deployment 2020 – 2027
Table 50: MEA RCS Market by Country 2020 – 2027

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